Sony W700i Benutzerhandbuch

80

Troubleshooting

Why doesn’t the phone work the way I 
want?

This chapter lists some problems that 
you might encounter while using your 
phone. Some problems require you to 
call your network operator, but you can 
easily correct most of the problems 
yourself.

However, if you need to hand in your 

phone for repair, please note that you 
may lose information and content that 
you have saved in your phone. You 
are advised to make a copy of such 
information before handing your 
phone in for repair.

For more support go to 

Possible cause

: The phone memory 

is full or the memory contents are not 
properly organized.

Solution

: Restart your phone every 

day to free memory and increase the 
capacity of your phone.

You also have the option to do a 

data and settings you have made will 
be lost when doing this. 

%

 

83 Master 

reset

.

Possible cause

: The battery is empty 

or has not been used for a long time.

Solution

: It may take up to 30 minutes 

before the battery icon appears on the 
screen.

Possible cause

: Grey text indicates 

a function that is temporarily 
unavailable. A service is not activated 
or your subscription does not support 
the function.

Solution

: Contact your network 

operator.

Possible cause

: Since you cannot 

send themes, pictures and sounds 
that are copyright-protected, the 

 

menu is sometimes unavailable.