Lucent Technologies 555-670-111 Benutzerhandbuch

Issue 1

April 1999

Programming Procedures 

3-374

QCC Optional Features 

2.

Select 

DLC

 

Hold.

3.

Specify whether to enable or disable automatic hold.

4.

Save your entry.

Select 

Enter.

5.

Return to the System Programming menu.

Select 

Exit.

3

This section contains programming summaries for the following options for QCC 
operator positions:

■

Hold Return

■

Automatic Hold or Release

■

Queue over Threshold

■

Elevate Priority

■

Calls-in-Queue Alert

■

QCC Operator to Receive Call Types

■

Call Type Queue Priority Level

■

Message Center Operation

System Operator:

Make a selection

Positions

Queued Call

Hold Timer

DLC Hold 

Exit

 

DLC Auto Hold:

Select one

Auto Hold Enable

Auto Hold Disable

Select 

Auto

 

Hold

 

Enable

 

Exit

Enter

or 

Auto

 

Hold

 

Disable.