Samsung SSA-S2000 Benutzerhandbuch

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TROUBLESHOOTING

1)   Check if the external reader is connected to SSA-S2000 properly.

2)   Check if the external reader works normally.

       -  Check the connection cable between the external reader and SSA-S2000 for any 

disconnection or short-circuit.

       -  Check if there occurs a noise on the connection cable between the external reader and SSA-

S2000.

       

c

  If you have to use a measuring device such as an oscilloscope or a multimeter, please 

consult with a qualifi ed technician.

       

d

  Measure the Wiegand communication cable and check if the exit reader works properly.

: Check the Wiegand output state of the external reader by referring to the user manual, 
and replace the reader if it shows an abnormal output.

       

e

  If there occurs a noise on the Wiegand communication cable using the measuring device

: Reinforce the GND line by using the shield line and space line as additional GND points.
: Extend the Wiegand communication range along with the stable signal reception using the 
repeater

       

f

  For more information, refer to the external reader connection section in the user manual.

3)   If the problem persists after you have followed the procedures above, contact a 

designated service center.

1)   Check if the door lock is connected to SSA-S2000 properly.

The connection method may differ depending on the type and operation mode (NO, NC) of the 
door lock.

2)   Check the status of the door lock

       -  Check the connection cable between the door lock and SSA-S2000 for any disconnection or 

short-circuit..

       -  Check if the door lock works normally.

       

c

  If you have to use a measuring device such as an oscilloscope or a multimeter, please 

consult with a qualifi ed technician.

       

d

  Remove the door lock from SSA-S2000, and check the relay output of SSA-S2000: 

Replace the door lock if the relay output of SSA-S200 shows a normal state.

       

e

  For more information, refer to the door lock connection section in the user manual.

2)   If the problem persists after you have followed the procedures above, contact a 

designated service center.