Samsung P55 Benutzerhandbuch

I have connected the headset, but I cannot hear

sound normally.

A1 If the Bluetooth headset is properly connected to

a computer, the

Control Pane Sound Playback

Device changes to Bluetooth Audio (for a mono

headset) or

High Quality Bluetooth Audio (for a

stereo headset). If the

Sound Playback Device

in the

Control Panel is not changed properly,

you may not hear any sound. Check the audio
settings in the Control Panel according to the
procedures below.

Configuring Sounds and Audio Devices in the

Control Panel

 Double-Click

Start > Control Panel > Sounds and

Audio Devices.

 Select the

Audio tab in the Sounds and Audio

Devices Properties window.

 Check if the Sound playback and Sound recording

device is set to Bluetooth audio (for a mono headset)
or High Quality Bluetooth audio (for a stereo headset).

A2 Some headsets cause sound to be played

intermittently depending on the Bluetooth

driver and the firmware version. Check your

Bluetooth driver and firmware versions and

download the latest versions by connecting to

Zaigen (www.zaizen.co.kr).

▶

Checking the Version

– Driver Version: In the Taskbar, right-click the

Bluetooth icon > Check the version in the

General tab.

– Firmware Version: In the Taskbar, right-click the

Bluetooth icon > Check the version in the

Hardware tab.

A3 Check if the headset is properly connected and is

operating normally.

A4 Check the volume settings of the headset and the

computer.

A5 If a multimedia application such as Windows

Media Player is running when connecting the
headset, the headset may not be connected or
recognized properly. Connect the headset first
and then launch a multimedia application.