Printek Mt3-II Benutzerhandbuch

21 

Printer will not turn on 

Discharged battery 

Recharge battery overnight 

“Battery Charging” indicator not 
lighting when AC Adaptor is 
plugged in 

No AC power or bad AC adaptor 

Check AC outlet and Adaptor. 
 

Battery incorrectly installed or no 
AC 

Check battery installation and AC 
adaptor. 

Battery not charging, or indicator 
turns off after a few seconds 

Fully charged battery pack 

No action required. 

Low battery 

Check or recharge the battery 

Poor print quality 

Print head is dirty 

Clean the print head 

Obstruction in paper path 

Check the paper path.  Use correct 
thickness paper. 

Paper not feeding 

Paper not installed properly 

Verify installation. 

Print mechanism jam 

Clear the paper path. 

Error reading MCR 

Magnetic stripe on card must be 
facing toward the paper supply 
door. 

Error/MCR indicator lit RED 

No Paper 

Load Media. 

Prints illegible characters 

Improper Baud rate and parity 

Verify the printer and Host setting 
match.  Use test print to verify 
printer setting.  In MS-DOS use 
“write direct to port”.  In Windows, 
use generic printer driver, print 
manager, and direct write to port. 

Discharged or defective battery 

Check and/or replace the battery. 

Paper not loaded correctly 

Make sure the paper is loaded 
correctly, not backwards. 

Printer will not print 

Communications not set correctly 

Verify communications between 
the host device and the printer by 
performing a printer self test 

 

 

If service is required for your printer, please contact the company where you purchased your printer.  If they are 
unable to assist you, contact Printek Customer Service at (800) 368-4636 to obtain the name of the nearest 
Printek Authorized Service Center. 

If you wish to return your printer to Printek for service, please contact Printek Customer Service at (800) 368-
4636 to obtain a Return Authorization Number.  Units returned without a Return Authorization will not be 
accepted.