Sony PCV-RX360DS Handbuch

Sony provides several support options for your Sony computer. When you have 
questions about your computer and the preinstalled software, check these sources 
for answers, in the following sequence:

Quick Start 

Contains information on how to set up your computer quickly 
and easily.

VAIO Digital Studio™ User 
Guide

The User Guide contains information on how to get the most 
from your computer, find help, and solve common problems. 
Also includes product specifications.

Online (Electronic) 
Documentation

The User Guide is available electronically on your computer’s 
hard drive. Two additional guides, Upgrading and Maintaining 
Your VAIO Digital Studio™ Computer and the Troubleshooting 
Help are also available online. To access online documentation, 
click the Start button, point to Help Center, and then point to the 
desired document.

Manuals and online help 
files that may accompany 
your preinstalled software

Most manuals for preinstalled software are located on your 
hard disk drive as online help files. You can access online help 
files from the Help menu in a specific application. A printed 
manual is available for some applications.

VAIO Support Agent

VAIO Support Agent can be accessed from the Windows 
desktop. Using advanced diagnostic technology, Sony's VAIO 
Support Agent runs scheduled protections of your applications, 
network settings, and other important software settings. When 
your software is protected, you can use VAIO Support Agent to 
repair software problems by restoring your software to any of 
the previously protected states.

Knowledge Database

Provides instant access to information on commonly 
encountered problems. Enter a description of your problem and 
the Knowledge Database searches for the corresponding 
solutions online. You can access the Sony Knowledge Database 
at http://www.sony.com/pcsupport