Wacom DTK-2200 Benutzerhandbuch

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PEN TABLET TROUBLESHOOTING
If you encounter problems with the tablet portion of the interactive pen display, see the following tables.  
Your problem may be described here, and you can try the solution offered.  See the pen display Read Me 
file for the latest information updates.
For additional information, visit the Wacom web site at http://www.wacom.com.
GENERAL PROBLEMS 
The computer does not have 
an available USB port.
Check if there is an available USB port on a USB hub.  If not available 
you will need to add a USB hub or USB card.
A USB device plugged into the 
pen display USB accessory 
port does not function.
1. Make sure the pen display itself is properly connected to a working 
USB port on your computer.
2. Be sure the pen display is powered on and that the power LED 
lights blue.  The pen display contains a powered USB hub and the 
accessory port will not work when the power is off.
3. If the USB device does not work, try plugging it into a USB port 
directly on your computer.
4. If the USB device still does not function properly, contact the 
manufacturer for that particular device.
The Cintiq power LED is off.
Make sure the pen display is turned on.
Check that the AC power adapter is plugged into both the pen display 
and an active power outlet.
Use only a power adapter specified for use with your pen display.  
Other adapters may cause damage to your product.
The pen works only in mouse 
mode, and does not draw or 
write with pressure sensitivity.
The driver software for the tablet portion of the pen display was not 
installed or did not load properly.
Make sure the driver software is installed and functioning.
Install the driver software in accordance with 
.
The pen does not draw or 
write with pressure sensitivity.
Some applications require that you turn on the pressure capabilities 
within the application or selected tool before the pen will respond as a 
pressure-sensitive tool.
Verify also that your application supports pressure sensitivity.
Clicking is difficult.
Open the Wacom Tablet control panel and go to the P
EN
 tab.  Try using 
a lighter T
IP
 F
EEL
.