KitchenAid KSSS48QKT02 Benutzerhandbuch

Seite von 64
18
The dispenser water is not cool enough
Has the refrigerator been newly installed? 
Allow 24 hours 
for the refrigerator to cool completely.
Has a large amount of water been recently dispensed? 
Allow 24 hours for the water to cool completely. 
Has water not been recently dispensed? 
The first glass of 
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the 
automatic exterior moisture control. If still concerned, call for 
service.
Temperature is too warm
Are the air vents blocked in either compartment? 
This 
prevents the movement of cold air from the freezer to the 
refrigerator. Remove any objects from in front of the air vents. 
See the “Ensuring Proper Air Circulation” section for the 
location of air vents.
Are the door(s) opened often? 
The refrigerator will warm 
when this occurs. Keep the refrigerator cool by getting all 
items out at one time, keeping food organized, and closing 
the door as soon as possible.
Has a large amount of food just been added to the 
refrigerator or freezer? 
Adding a large amount of food 
warms the refrigerator. It can take several hours for the 
refrigerator to return to the normal temperature.
Are the controls set correctly for the surrounding 
conditions? 
See the “Using the Controls” section.
Is the refrigerator not cooling?
 For models with digital 
controls, turn the unit OFF then ON again to reset. See the 
“Using the Controls” section. If this does not correct the 
problem, call for service.
There is interior moisture buildup
Are the air vents blocked in the refrigerator? 
Remove any 
objects from in front of the air vents. See the “Ensuring 
Proper Air Circulation” section for the location of air vents.
Are the door(s) opened often? 
Avoid humidity buildup by 
getting all items out at one time, keeping food organized, and 
closing the door as soon as possible. 
Is the room humid? 
It is normal for moisture to build up 
inside the refrigerator when the room air is humid.
Is the food packaged correctly? 
Check that all food is 
securely wrapped. Wipe off damp food containers before 
placing in the refrigerator.
Are the controls set correctly for the surrounding 
conditions? 
See the “Using the Controls” section.
Was a self-defrost cycle completed? 
It is normal for 
droplets to form after the refrigerator self-defrosts.
The doors will not close completely
Are food packages blocking the door open? 
Rearrange 
containers so that they fit more tightly and take up less 
space.
Is the ice bin or ice bucket out of position? 
For models 
with an interior ice bin, push the ice bin in all the way. If the 
ice bin does not go in all the way, it may not be put in straight. 
Pull it out and try again. For models with an ice bucket 
located on the freezer door, the bucket should sit level. To 
remove the bucket, press the release button on the right side 
of the bucket and lift straight up. Replace the bucket in the 
door making sure it is properly aligned and snapped securely 
into place. See the “Ice Maker and Storage Bin/Bucket” 
section.
Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets 
back into their correct positions. See the “Crisper and Crisper 
Covers” section for more information.
Are the gaskets sticking? 
Clean gaskets according to the 
directions in the “Cleaning” section.
Does the refrigerator wobble or seem unstable? 
Level the 
refrigerator. See the “Adjust Doors” and “Level Refrigerator” 
sections in the Installation Instructions.
The doors are difficult to open
Are the gaskets dirty or sticky? 
Clean gaskets according to 
the directions in the “Cleaning” section.
ASSISTANCE 
OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below. 
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
only use factory specified replacement parts. Factory specified 
replacement parts will fit right and work right because they are 
made with the same precision used to build every new 
KITCHENAID
®
 
appliance.
To locate factory specified replacement parts in your area, call 
our Customer Interaction Center telephone number or your 
nearest designated service center.