Lenovo V100 Zusätzliches Handbuch

Lenovo

Hard

disk

drive

problems

Problem:

The

hard

disk

drive

makes

a

rattling

noise

intermittently.

Solution:

→

The

rattling

noise

might

be

heard

when:

–

The

hard

disk

drive

starts

accessing

the

data

or

when

it

stops.

–

You

are

carrying

the

hard

disk

drive.

–

You

are

carrying

your

computer.

This

is

a

normal

characteristic

of

a

hard

disk

drive

and

is

not

a

defect.

Problem:

The

hard

disk

drive

does

not

work.

Solution:

→

In

the

Boot

menu

in

the

BIOS

Utility,

make

sure

that

the

hard

disk

drive

is

included

in

the

Boot

Sequence

correctly.

A

startup

problem

Problem:

The

Microsoft

®

Windows

operating

system

will

not

start.

Solution:

→

Use

the

ThinkVantage

Rescue

and

Recovery

workspace

to

help

solve

or

identify

your

problem.

To

open

the

ThinkVantage

Rescue

and

Recovery

workspace,

do

the

following:

1.

Turn

off

you

PC

for

at

least

5

seconds,

then

turn

it

on

again.

2.

Watch

the

screen

carefully

while

your

PC

starts.

While

the

initial

screen

is

displayed,

press

the

Lenovo

Care

button.

The

ThinkVantage

Rescue

and

Recovery

workspace

opens.

3.

From

the

Rescue

and

Recovery

workspace,

you

can

do

the

following:

–

Rescue

and

Restore

your

files,

folders,

or

backups.

–

Configure

your

system

settings

and

passwords.

–

Communicate

by

using

the

internet

and

link

to

the

support

site.

–

Troubleshoot

and

diagnose

problems

using

diagnostics.

In

the

top

panel

of

the

ThinkVantage

Rescue

and

Recovery

workspace,

you

can

click

one

of

the

following

tabs

to

open

other

pages

or

exit

the

utility:

–

Event

Viewer

enables

you

to

view

a

log

that

contains

information

about

events,

or

tasks,

associated

with

Rescue

and

Recovery

operations.

Solving

computer

problems

20

Lenovo

3000

V100

Service

and

Troubleshooting

Guide