Lenovo V100 Hardwarehandbuch
How
to
remove
the
power-on
password
To
remove
a
POP
that
you
have
forgotten,
do
the
following:
(A)
If
an
SVP
is
not
known
by
the
servicer:
1.
Turn
off
the
computer.
2.
Remove
the
battery
pack.
For
how
to
remove
the
battery
pack,
see
3.
Remove
the
backup
battery.
For
how
to
remove
the
backup
battery,
see
4.
Turn
on
the
computer
and
wait
until
the
POST
ends.
After
the
POST
ends,
the
password
prompt
does
not
appear.
The
POP
has
been
removed.
5.
Reinstall
the
backup
battery
and
the
battery
pack.
(B)
If
an
SVP
is
known
by
the
servicer:
1.
Turn
on
the
computer;
then,
while
the
initial
screen
is
displayed,
press
the
Lenovo
Care
SM
button.
The
Rescue
and
Recovery
™
screen
opens.
2.
Click
Access
BIOS
.
The
System
Restart
Required
window
is
displayed.
3.
Click
Yes
.
The
computer
restarts,
and
the
BIOS
Utility
screen
opens.
4.
Select
Security
,
using
the
cursor
directional
keys
to
move
down
the
menu.
5.
Select
Password
.
6.
Select
Power-On
Password
*1
.
7.
Type
the
current
SVP
in
the
Enter
Current
Password
field.
then
leave
the
Enter
New
Password
field
blank,
and
press
Enter
twice.
8.
In
the
Changes
have
been
saved
window,
press
Enter.
9.
Press
F10;
then,
in
the
Setup
confirmation
window,
select
Yes
.
Note:
For
some
models,
the
BIOS
menu
marked
*1
is
User
Password
.
How
to
remove
the
hard-disk
password
Attention:
If
User
only
mode
is
selected
and
the
user
HDP
has
been
forgotten
and
cannot
be
made
available
to
the
servicer,
neither
Lenovo
nor
Lenovo
authorized
servicers
provide
any
services
to
reset
the
user
HDPs
or
to
recover
data
from
the
hard
disk
drive.
The
hard
disk
drive
can
be
replaced
for
a
scheduled
fee.
To
remove
a
user
HDP
that
has
been
forgotten,
when
the
SVP
and
the
master
HDP
are
known,
do
the
following:
1.
Turn
on
the
computer;
then,
while
the
initial
screen
is
displayed,
press
the
Lenovo
Care
SM
button.
The
Rescue
and
Recovery
™
screen
opens.
2.
Click
Access
BIOS
.
The
System
Restart
Required
window
is
displayed.
3.
Click
Yes
.
The
computer
restarts,
and
the
BIOS
Utility
screen
opens.
4.
Select
Security
,
using
the
cursor
directional
keys
to
move
down
the
menu.
5.
Select
Password
.
6.
Select
Hard-disk
x
password
,
where
x
is
the
letter
of
the
hard
disk
drive.
A
pop-up
window
opens.
7.
Select
Master
HDP
.
8.
Type
the
current
master
HDP
in
the
Enter
Current
Password
field.
then
leave
the
Enter
New
Password
field
blank,
and
press
Enter
twice.
9.
Press
F10.
Related
service
information
General
descriptions
21