LG 42LS341C Benutzerhandbuch

30

GENERAL TROUBLESHOOTING

Installation

Cannot direct enter 

channel number.

 

y

(TV in Pass-through Mode) Installer 

Menu item 028 CH. OVERIDE is set 

to 0, i.e., disabled (recommended 

setting).

 

y

If the channel lineup is locked, only channels 

that are active in the TV’s channel lineup can 

be selected. Set Installer Menu item 028 CH. 

OVERIDE to 1 to allow access for direct keypad 

entry to all channels.

 

y

(TV in FTG Mode) The channel entered 

is not part of the FTG Channel Map.

 

y

Channel access is restricted to channels 

included in the FTG Channel Map. If necessary, 

make changes to the FTG Channel Map using 

the FTG File Manager or the FTG Configuration 

Application, as appropriate.

No channels present after 

setup.

 

y

Auto Tuning (Channel Search) not run. 

 

y

Refer to Express Script or Custom Master TV 

Setup procedure, as appropriate. Auto Tuning 

must be run in order for the channel lineup 

to be populated. Note for Express Script: You 

must select “Execute Auto Search” in the Auto 

Search screen to run the search. To re-activate 

the Express Script, set Installer Menu item 117 

FACT DEFAULT to 001. 

Picture Reception and Sound

No picture.

 

y

TV is turned OFF.

 

y

Turn TV ON.

 

y

Power failure?

 

y

Antenna/cable not connected.

 

y

Connect antenna/cable signal to TV.

 

y

Connections incorrect.

 

y

Check connections on TV.

 

y

MPI not connected

 

y

If applicable, connect MPI cable to MPI device.

 

y

Encrypted program.

 

y

Try another channel.

 

y

Wrong tuning band.

 

y

Adjust Installer Menu settings.

Normal picture, poor or 

no sound.

 

y

Broadcast problem.

 

y

Try a different channel.

 

y

Audio muted

 

y

Press MUTE or use Volume Up key to increase 

sound level.

 

y

Pillow/TV speaker not configured 

properly.

 

y

Check that Installer Menu items 020 FEATURE 

LEVEL and 027 HOSPITAL MODE are set as 

required. Also, if applicable, select TV Speaker in 

the Audio Menu.

Erratic Operation

Installer Menu setup.

 

y

Wrong Installer Menu settings.

 

y

Adjust Installer Menu settings as required.