Philips BG 105/10 Bodygroom series 1000 Benutzerhandbuch

This chapter summarises the most common problems you could 

encounter with the appliance. If you are unable to solve the problem with 

the information below, visit www.philips.com/support for a list of 

frequently asked questions or contact the Consumer Care Centre in your 

country. 

Problem

Cause

Solution

The appliance does not 

work.

The battery is empty.

Replace the battery.

The appliance makes 

more noise and/or 

vibrates more strongly 

than usual.

One or more parts are broken, 

perhaps because you dropped 

the appliance.

Take the appliance to your dealer or to 

an authorised Philips service centre for 

examination or repair.

If this appliance is used 

professionally, it will reach the 

end of its life earlier

Do not use the appliance professionally.

The trimming head is dirty.

Clean the trimming head  

(see chapter ‘Cleaning’).

Reduced trimming 

performance

You use the appliance in the 

wrong way.

Follow the instructions in chapter  

‘Using the appliance’.

The trimming head is dirty.

Clean the trimming head  

(see chapter ‘Cleaning’).

The battery is running low.

Replace the battery (see chapter 

‘Recycling’).

You have not attached the 

trimming comb properly.

Remove the trimming comb and reattach it 

(see chapter ‘Using the appliance’).

Your skin may be moist.

Dry your skin with e.g a towel before use.

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