Cisco Headend Service Pack 2 for SR 2.2 3.2

 

 

Recommendations for IPG Events 
that Exceed 150 Minutes 

Some IPG events that are longer than 150 minutes in duration, if not configured 

correctly, can cause the IPG to display overlapping and graphical errors. 

Subscribers who use the IPG to find programs when these errors occur might see 

their set-tops reboot. 

 

This document provides recommendations that you can use to communicate with 

your IPG provider so that your subscribers no longer experience set-tops 

rebooting from the overlapping and graphical errors on the IPG. 

 

This possible error affects all set-top models and can occur on every DNCS system 

release that uses the SA Application Server. 

 

This document is for personnel who are responsible for communicating 

configuration information to their IPG providers. Cisco Services engineers may 

also find the information in this document helpful. 

 

You may find the Interactive Program Guide for Explorer Digital Home 

Communications Terminal User's Guide (part number 717865) useful as a resource 

when you implement the procedures in this document. 

 

This is the second release of this document.