Samsung WA75K4000HP/SG Benutzerhandbuch

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English  39
Tr
ouble
shoo
ting
Symptom
Action
Leaks water.
•  Make sure all hose connections are tight.
•  Make sure the water supply hose's rubber packing is in the 
correct position. Screw tightly again.
•  Make sure the end of the drain hose is correctly inserted and 
secured to the drain system.
•  Avoid overloading.
•  Use high efficiency (HE) detergent to prevent oversudsing.
•  Make sure the water supply hose is not kinked.
•  If the water supply is too strong, water may leak. Close the 
water tap a little.
•  Make sure water is not leaking from the water tap. If so, 
repair the water tap.
Excessive suds.
•  Use high efficiency (HE) detergent to prevent oversudsing.
•  Reduce the detergent amount for soft water, small loads, or 
lightly soiled loads.
•  Non-HE detergent is not recommended.
The spin basket or 
drain/supply hose is 
frozen.
•  Use warm water to disconnect the water supply hose and 
drain hose. Soak them in warm water.
•  Fill the spin basket with warm water, and then wait for about 
10 minutes.
•  Put a hot towel on the drain hose connector.
•  Reconnect the water supply hose and drain hose, and check if 
water is supplied properly.
Water drains out 
immediately.
•  Make sure the drain hose is not clogged, and is hung over the 
drain hose hook. Fill the spin basket halfway with water, and 
try spinning again.
•  Lift the end of the drain hose to prevent water from draining. 
Fill the spin basket halfway with water, and then run spinning 
after releasing the drain hose.
•  Make sure the drain hose is installed correctly. See the 
installation section of this user manual and adjust the position 
of the drain hose as instructed.
Stains on clothes.
•  Clean the magic filter.
Has odours. 
•  Excessive suds collect in recesses and can cause foul odours.
•  Run cleansing cycles to sanitize periodically.
•  Dry the washing machine interior after a cycle has finished.
a symptom continues to happen, contact a local Samsung service centre.
WA4700K-03716B-00_EN.indd   39
2016-07-29     7:19:54