Samsung NE58H9970WS Induction Range with Virtual Flame Technology™, 5.8 cu.ft Benutzerhandbuch

Seite von 288
PROBLEM
POSSIBLE CAUSE
SOLUTION
The Cooktop 
control beeps 
and displays an 
error code.
You have a function error code.
CODE
CAUSE
Pan Detection Error
Knob Setting Error
Over Temperature Error
•  Turn off the knob and set 
again. If the problem persists, 
disconnect all power to the 
range for at least 30 seconds 
and then reconnect the 
power. If this does not solve 
the problem, call for service.
CODE
CAUSE
Top Sensor Open or 
Short Error (Sensor-Top)
IGBT Sensor Open or 
Short Error 
(Assy-Inverter Module)
DC fan motor Open or 
Lock Error
Communication Error
•  Call for service.
The surface 
units will not 
maintain a 
rolling boil or 
will not cook 
fast enough.
You may be using inappropriate 
cookware.
•  Use pans which are flat and 
match the diameter of the 
surface unit selected.
In some areas, the power 
(voltage) may be low.
•  Cover the pan with a lid until 
the desired heat is obtained.
The surface 
units will not 
turn on.
A fuse in your home may be 
blown or the circuit breaker 
tripped.
•  Replace the fuse or reset the 
circuit breaker.
The cooktop controls are set 
improperly.
•  Check if the correct control 
is set for the surface unit you 
are using.
The surface unit 
stops glowing 
when changed 
to a lower 
setting.
This is normal. The unit is still on and hot.
Areas of 
discoloration on 
the cooktop.
Food spillover was not cleaned.
•  Refer to the section on care 
and cleaning of the glass 
cooktop on page 77.
The surface is hot and the model 
features a light-colored cooktop.
•  This is normal. The surface may 
appear discolored when it is 
hot. This is temporary and will 
disappear as the glass cools.
English - 85
08
  TROUBLESHOO
TING