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Troubleshooting USB Connection
If there is ever a circumstance where your setup of the 
device’s USB connection has an issue, try these 
troubleshooting tips.
1.
Verify your computer is able to access the Internet 
prior to connection and that this connection is not 
lost during these troubleshooting procedures.
Some system connection might require additional 
setup data available online. 
2.
Once the device is connected to the computer via 
USB, select 
Connect to PC
 to begin the USB 
connection setup. 
Selecting the 
Charge
 option closes the USB data 
connection.
Verify the device screen shows 
Connected to PC
.
3.
From the 
Found New Hardware Wizard
, select 
Install 
the software automatically
 and click 
Next
.
4.
Select a connection to the Internet and click 
Next
.
5.
If a 
Cannot install this Hardware
 screen appears, 
follow these steps:
Click 
Finish
.
From your Desktop, right-click on the 
My 
Computer
 icon and select 
Properties
 (from the 
onscreen context menu).
Click the Hardware tab and select the 
Device 
Manager
.
Open the 
? Other devices
 section from the list. 
Confirm there is a 
USB MMC Storage
 item listed.
This entry indicates an error occurred during 
the USB driver installation process.
Using your mouse, right-click on 
USB MMC 
Storage
 and select 
Update Driver...
.
From the 
Found New Hardware Wizard
, select 
Install the software automatically
 and click 
Next > 
Finish
.
Transferring data directly to and from the 
microSD
The microSD card can be accessed and used just as 
easily as any other communicating storage device.
1.
Connect the USB cable (page 86) and on the 
phone screen, touch 
Connect to PC
.
M350.book  Page 88  Friday, October 8, 2010  2:51 PM