Samsung Blu-ray Home Entertainment System H7750 Benutzerhandbuch

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Appendix
Symptom
Check/Remedy
No HDMI output.
•  Check the connection between the TV and the HDMI jack of the product.
•  Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
appears on the screen.
•  If random noise appears on the screen, it means that TV does not support HDCP 
(High-bandwidth Digital Content Protection).
AllShare function
you can see folders shared
through AllShare, but
cannot see the files.
•  AllShare only shows Video, Photo, and Music files. Other types of files are not 
displayed.
video plays intermittently.
•  Check if the network is stable. 
•   Check if the network cable is properly connected and if the network is overloaded. 
•  The wireless connection between the DLNA compatible device and the product is 
unstable. 
Check the connection.
The AllShare connection
between the product and
PC is unstable.
•  IP addresses under the same subnetwork should be unique, otherwise IP collision 
can results in such a phenomenon. 
•   Check if you have a firewall enabled. 
If so, disable the firewall function.
BD-LIvE
The home cinema cannot
connect to the BD-LIvE
server.
•  Test whether the network connection is active by using the Network Status 
function.
•   Check whether a USB memory device is connected to the product.
•  The memory device must have at least 1GB of free space to accommodate the 
BD-LIVE service. 
You can check the available size in BD Data Management. (See page 51)
•  See if the BD-Live Internet Connection option is set to Allow(All). 
•  If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIvE
service, an error occurs.
•  The USB memory device must have at least 1GB of free space to accommodate 
the BD-LIVE service. 
You can check the available size in BD Data Management. (See page 51)
 
When the factory default settings are restored, all stored user BD data is deleted.