Apple emac ati usb2 2005 Servicehandbuch
eMac Repair Extension Program for Video and Power Issues
eMac Repair Extension Program
for Video and Power Issues
The eMac Repair Extension Program (REP) for Video and Power Issues covers repairs for eMac
(USB 2.0) computers exhibiting issues due to specific component failure. Program instructions
and the CompTIA code for eMac REP repairs are provided in this chapter.
(USB 2.0) computers exhibiting issues due to specific component failure. Program instructions
and the CompTIA code for eMac REP repairs are provided in this chapter.
Overview
The eMac REP for Video and Power Issues covers eMac (USB 2.0) models that exhibit one of the
following video- or power-related symptoms:
following video- or power-related symptoms:
Scrambled or distorted video
No video
No power
Intermittent system freezes or crashes
System crashes during the startup process
No video
No power
Intermittent system freezes or crashes
System crashes during the startup process
If an eMac (USB 2.0) computer exhibits any of these symptoms and falls within the eligible
number range noted below, Apple service providers should inspect the capacitors on the logic
board. If the capacitors show signs of bulging and/or venting, the logic board should be replaced.
number range noted below, Apple service providers should inspect the capacitors on the logic
board. If the capacitors show signs of bulging and/or venting, the logic board should be replaced.
This program covers affected eMacs for up to three years from the original date of purchase.
Apple will continue to evaluate the repair data and will provide further repair extensions as
needed.
Apple will continue to evaluate the repair data and will provide further repair extensions as
needed.
Note: Customers are responsible for the repair cost of any damage caused by accident or misuse,
or for issues that do not relate directly to the specific logic board issues covered by this program.
or for issues that do not relate directly to the specific logic board issues covered by this program.
Eligible Products
The program is available for eMac (USB 2.0) models that were sold between approximately April
2004 and June 2005. The affected eMac computers have serial numbers with the first five digits
falling into the ranges noted below:
2004 and June 2005. The affected eMac computers have serial numbers with the first five digits
falling into the ranges noted below:
G8412xxxxxx – G8520xxxxxx
YM412xxxxxx – YM520xxxxxx
VM414xxxxxx – VM518xxxxxx *
YM412xxxxxx – YM520xxxxxx
VM414xxxxxx – VM518xxxxxx *
* updated as of July 12, 2006
Some remanufactured or refurbished eMac computers (serial numbers beginning with “RM”) that
exhibit the symptoms listed above may also be eligible for repair under this program. Inform
customers that a more thorough inspection will be required to determine if the computer
exhibit the symptoms listed above may also be eligible for repair under this program. Inform
customers that a more thorough inspection will be required to determine if the computer
•
•
•
•
•
•
•
•
•
•
•
•
•
•