Nokia 3105 Servicehandbuch
nokia
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ONNECTING
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EOPLE
PAGE 5 (20)
Approved 1.0
NMP/CMO Sales and Marketing Customer Care EMEA
MGR
Technical Services, Repair Concepts CONFIDENTIAL
25.10.2004
3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which have to
be followed.
which refers also to
Nokia Care Point
with
the purpose of serving different multimedia content, like video clips or interactive tutorials.
Nokia Partner Web Site
Nokia Care Point (access through Partner Web Site)
Nokia Partner Web Site for EMEA region is the most important
document database for all service suppliers (level 1-4). All service
relevant information like e.g. Service Manuals, Service Bulletins or
general instructions are available. Content is restricted according
your access level. To be kept up-to-date also concerning newest
software updates, a daily check of “latest updates in support
library” is needed.
document database for all service suppliers (level 1-4). All service
relevant information like e.g. Service Manuals, Service Bulletins or
general instructions are available. Content is restricted according
your access level. To be kept up-to-date also concerning newest
software updates, a daily check of “latest updates in support
library” is needed.
Nokia Care Point is repair support and training channel for Nokia
service suppliers (mainly for service levels 1 and 2). By providing
visual and easy to learn support and training material, such as
illustrative repair videos, troubleshooting with pictures, product
information and general repair information, Nokia Care Point offers
user-friendly channel for service suppliers to learn technical issues.
service suppliers (mainly for service levels 1 and 2). By providing
visual and easy to learn support and training material, such as
illustrative repair videos, troubleshooting with pictures, product
information and general repair information, Nokia Care Point offers
user-friendly channel for service suppliers to learn technical issues.
It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest Updates in support Library”). Every new information has to be processed and implemented
as soon as possible.
When logged into PWS/NOL you can also find needed information in different folder like:
Downloads
Support Library
Accessories
Battery Tester
Battery Tester
Common Software
Flashing Tools
Flashing Tools
General -> Instructions
GoNoGo Tester
Service Tools
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Wintesla
Products (Service Manuals, Service Bulletins)
To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.
Service Manual 3105 Level 1&2
Copyright 2004 © Nokia Corporation