Cadillac cts Benutzerhandbuch

Customer Assistance Information ......................7-2

Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text

Telephone (TTY) Users ................................7-4

Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with

Disabilities ..................................................7-5

Roadside Service ...........................................7-6
Courtesy Transportation ...................................7-8
Vehicle Data Collection and Event

Data Records ...........................................7-10

Reporting Safety Defects ................................7-11

Reporting Safety Defects to the

United States Government ..........................7-11

Reporting Safety Defects to the

Canadian Government ................................7-11

Reporting Safety Defects to

General Motors .........................................7-11

Service Publications Ordering Information .........7-12

Section 7

Customer Assistance Information

7-1