Cadillac 2006 ext Benutzerhandbuch

Customer Assistance and Information ...............7-2

Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone

(TTY) Users ...............................................7-4

Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Service ...........................................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event

Data Recorders ..........................................7-9

Collision Damage Repair ................................7-10

Reporting Safety Defects ................................7-13

Reporting Safety Defects to the

United States Government ..........................7-13

Reporting Safety Defects to the

Canadian Government ................................7-14

Reporting Safety Defects to

General Motors .........................................7-14

Service Publications Ordering Information .........7-14

Section 7

Customer Assistance and Information

7-1