peachtree-software peachtree complete accounting 7.0 Anleitung Für Quick Setup

Seite von 302
Converting Existing Company Data
Troubleshooting the Conversion
33
Troubleshooting the Conversion
Companies with large amounts of data could take a long time to convert. If 
you are sure the conversion has stopped before it is complete, but no error 
message displays, try these steps before calling Technical Support:
1
Restore your (existing) company data manually using the same method in 
which you backed up the data. This means completely replacing the 
partially converted company data with the pre-existing copy.
Note: You cannot backup or restore data through the Peachtree 
Accounting facility at this point.
If the data conversion to Release 7 fails, if you are forced restore a backup 
of your company data, and if you used Peachtree’s Simple Copy backup 
method in Release 4, 5, or 6, you can manually restore your company 
backup without having to reinstall the older version of Peachtree 
Accounting. For detailed instructions, please refer to PeachFacts 
document 30027 within the Peachtree Knowledgebase at http://
www.peachtree.com or call the PeachFax service at 1-800-719-3216 and 
request this document number.
2
Turn off memory-resident programs (including screen savers and virus 
protection programs), and remove any applications from the Startup folder. 
Before attempting the conversion again, make sure all other applications 
are closed.
3
Exit Windows, and reboot your computer.
4
Check for available disk space. You will need approximately 2.5 times the 
amount of current space in your data directory. Company data directories 
are sub-directories of \PEACHW that use respective short names for each 
company.
5
If you get the error message, “This transaction refers to a non-existing 
invoice for customer/vendor XXXX, reference XXXX” during conversion, 
please refer to PeachFacts document 31038 within the Peachtree 
Knowledgebase at http://www.peachtree.com or call the PeachFax service 
at 1-800-719-3216 and request this document number. This document 
gives detailed instructions for correcting the error.
6
Try the conversion again.