games-ps2 tomb raider-the last revelation Benutzerhandbuch

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If it is impossible for you to be at your computer,
be sure to have the following information:
• A  listing of your computer’s hardware and the
settings from Device Manager, including what
sound and video card your system has. (Contact
your computer manufacturer if you aren’t sure.)
• What version of Windows™ you are using.
• What version of DirectX™ is currently loaded on
your computer.
• How the game is currently configured.
Note: Our Technical Support agents do not have
access to game hints, tips, strategies or codes.
Please direct all game play inquiries to the 900
hint line listed below.
HOW TO REACH US
World Wide Web:
http://www.eidosinteractive.com/help.html
Product Warranty Inquires: cs@eidos.com
FTP: ftp://ftp.eidosinteractive.com/pub
Internet e-mail:  techsupp@eidos.com
Tel: (415) 547-1244
Fax: (415) 547-1201 or (415) 537-0095
Mail:  Eidos Interactive Customer Support
651 Brannan Street, 4th Floor
San Francisco, CA 94107
Hint Line: Eidos Interactive’s 24 hour automated
hint line number is (900) 773-4367.  The charge is
$.99 per minute.  You must be 18 years or older;
or have your parent’s permission to call.
EIDOS INTERACTIVE TECHNICAL SUPPORT
Please read the following section before call-
ing technical support:
Because of the millions of different hardware
and software combinations possible with
today’s Personal Computers, you may still have
to refer to your computer manufacturer or soft-
ware publisher to properly configure their
product to run our game.  
CONTACTING TECH SUPPORT
If you have questions about the game, our
Technical Support Department is here to help.
Our web site contains up-to-date information
on the most common difficulties with our
products; this information is the same as that
used by our support agents. If you are unable
to find the information you need on our web
site, please feel free to contact us via e-mail,
fax, telephone or letter.
If you need to talk to someone immediately,
call us at (415) 547-1244. We are available to
take your calls Monday through Friday
between 9:00 a.m. to 5:00 p.m., Pacific Stan-
dard Time. If possible, be at your computer
when you call. The support representative will
need specific information about your computer
and may need you to access or change some
of the files while you are on the telephone. 
TR4 PC manual  9/3/02  1:56 PM  Page 16