games-pc ford street racing Benutzerhandbuch
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CONTACTING TECH SUPPORT
If you have a technical problem with
the game, our Support Department is
here to help. Our web site contains
up-to-date information on the most
common difficulties with our products;
this information is the same as that
used by our support agents. If you are
unable to find the information you
need on our web site, please feel free
to contact us via email, fax, telephone
or letter. (When contacting us via
email or fax, please be sure to put
the game title in the subject of your
message.)
the game, our Support Department is
here to help. Our web site contains
up-to-date information on the most
common difficulties with our products;
this information is the same as that
used by our support agents. If you are
unable to find the information you
need on our web site, please feel free
to contact us via email, fax, telephone
or letter. (When contacting us via
email or fax, please be sure to put
the game title in the subject of your
message.)
ASSISTANCE VIA
THE WORLD WIDE WEB
THE WORLD WIDE WEB
The fastest way to answer most
questions is by visiting our online
support. You can find the latest
support information at
http://support.eidosinteractive.com/.
Our support FAQ’s are available 24/7
for your convenience. These pages are
updated frequently and have the same
information that our support techs will
use to answer your question if you call
or email us. The answers to about
90% of the questions we are asked
can be found there, so it really is
worth the time to take a look!
The second fastest way to get an
answer to your question is to email us.
(You will find our email submission
forms at our web site.) We typically
respond to email queries within 24-48
hours during the business week.
Response times can be considerably
longer over the weekend, holidays and
immediately after a product release. It
all depends on how many people we
have working and how much email is
coming in at any one time, but we do
try really hard to get you the right
answer as quickly as possible.
Weekdays, excluding holidays, during
the hours when the phones are open,
we still give email questions our
highest priority.
questions is by visiting our online
support. You can find the latest
support information at
http://support.eidosinteractive.com/.
Our support FAQ’s are available 24/7
for your convenience. These pages are
updated frequently and have the same
information that our support techs will
use to answer your question if you call
or email us. The answers to about
90% of the questions we are asked
can be found there, so it really is
worth the time to take a look!
The second fastest way to get an
answer to your question is to email us.
(You will find our email submission
forms at our web site.) We typically
respond to email queries within 24-48
hours during the business week.
Response times can be considerably
longer over the weekend, holidays and
immediately after a product release. It
all depends on how many people we
have working and how much email is
coming in at any one time, but we do
try really hard to get you the right
answer as quickly as possible.
Weekdays, excluding holidays, during
the hours when the phones are open,
we still give email questions our
highest priority.
Through this site you will also have
access to our FTP (File Transfer
Protocol) area where you can
download patches and new
enhancements as soon as they become
available.
access to our FTP (File Transfer
Protocol) area where you can
download patches and new
enhancements as soon as they become
available.
ASSISTANCE VIA TELEPHONE
OR FAX
OR FAX
We are available to take your calls
Monday through Friday, 9:00 a.m. –
12 noon and 1 p.m – 5:00 p.m.,
Pacific Time at (415) 615-6220 (voice)
or (415) 547-1201 (fax). Our tech
support department is closed on all
major holidays.
Note: You are responsible for all toll
charges when calling.
To ensure the quickest service you will
need to be at your computer and have
the following information at hand:
• A complete listing of your
Monday through Friday, 9:00 a.m. –
12 noon and 1 p.m – 5:00 p.m.,
Pacific Time at (415) 615-6220 (voice)
or (415) 547-1201 (fax). Our tech
support department is closed on all
major holidays.
Note: You are responsible for all toll
charges when calling.
To ensure the quickest service you will
need to be at your computer and have
the following information at hand:
• A complete listing of your
computer’s hardware. (Contact your
computer manufacturer if you are
unsure.)
computer manufacturer if you are
unsure.)
• What version of Windows® you
are using.
• A copy of your DirectX Diagnostics
report.
1. Click Start.
2. Click Run.
3. Type dxdiag.
4. Click OK.
5. Click the Save Information button
1. Click Start.
2. Click Run.
3. Type dxdiag.
4. Click OK.
5. Click the Save Information button
and save the file to your
computer.
computer.
6. When you call our Technical
Support line, either have this file
open or have a printed copy.
If you send an email query you
may attach the file to the email.
open or have a printed copy.
If you send an email query you
may attach the file to the email.
• What error message(s), if any, you
have had.
• How the game is currently
configured.
NOTE: OUR SUPPORT AGENTS DO NOT HAVE AND WILL NOT GIVE
GAME HINTS STRATEGIES OR CODES
GAME HINTS STRATEGIES OR CODES
TECH SUPPORT
Register online at www.eidosregistration.com
EIDOS, INC., LICENSE & LIMITED WARRANTY
Eidos, Inc., warrants to you, the original purchaser of this disc, that for a period
of ninety (90) days from the date of your purchase, this disc shall be free from
defects in materials and workmanship. If, at any time during the applicable
ninety (90) day warranty period you determine that this limited warranty has
been breached, Eidos, Inc., agrees, in its sole option, to repair or replace, free
of charge, any such disc, provided the disc is returned postage-paid to the Eidos,
Inc., Factory Service Center and a proof of date of purchase is included. This
limited warranty is not applicable to normal wear and tear and shall be void
with respect to any defects that arise
from disc abuse, unreasonable use, mistreatment or neglect. This disc is sold
“as is” without any warranties of any kind, express or implied, including implied
warranties of merchantability or fitness for a particular purpose, other than
the limited warranty expressly stated above. No other claims arising out of your
purchase and use of this disc shall be binding on or obligate Eidos, Inc., in any
manner. Eidos, Inc., will not be liable to you for any losses or damages incurred
for any reason as a result of your use of this disc, including, but not limited to,
any special, incidental, or consequential damages resulting from your possession,
use or malfunction of this disc. This limited warranty states the entire obligation
of Eidos, Inc., with respect to the purchase of your disc. If any part of this limited
warranty is determined to be void or illegal, the remainder shall remain in full
force and effect.
For warranty support please contact our Customer Support department at
(415) 615-6220. Our staff is available Monday through Friday, 9:00 a.m.
to 12:00 noon and 1:00 p.m. to 5:00 p.m. Pacific Time. You are responsible
for all toll charges. Customer Support Representatives will not provide game
hints, strategies or codes.
of ninety (90) days from the date of your purchase, this disc shall be free from
defects in materials and workmanship. If, at any time during the applicable
ninety (90) day warranty period you determine that this limited warranty has
been breached, Eidos, Inc., agrees, in its sole option, to repair or replace, free
of charge, any such disc, provided the disc is returned postage-paid to the Eidos,
Inc., Factory Service Center and a proof of date of purchase is included. This
limited warranty is not applicable to normal wear and tear and shall be void
with respect to any defects that arise
from disc abuse, unreasonable use, mistreatment or neglect. This disc is sold
“as is” without any warranties of any kind, express or implied, including implied
warranties of merchantability or fitness for a particular purpose, other than
the limited warranty expressly stated above. No other claims arising out of your
purchase and use of this disc shall be binding on or obligate Eidos, Inc., in any
manner. Eidos, Inc., will not be liable to you for any losses or damages incurred
for any reason as a result of your use of this disc, including, but not limited to,
any special, incidental, or consequential damages resulting from your possession,
use or malfunction of this disc. This limited warranty states the entire obligation
of Eidos, Inc., with respect to the purchase of your disc. If any part of this limited
warranty is determined to be void or illegal, the remainder shall remain in full
force and effect.
For warranty support please contact our Customer Support department at
(415) 615-6220. Our staff is available Monday through Friday, 9:00 a.m.
to 12:00 noon and 1:00 p.m. to 5:00 p.m. Pacific Time. You are responsible
for all toll charges. Customer Support Representatives will not provide game
hints, strategies or codes.
PRODUCT RETURN PROCEDURE
In the event our support agents determine that your game disc is defective,
you will need to forward material directly to us. Please include a brief letter
explaining what is enclosed and why you are sending it to us. The agent you
speak with will give you an authorization number that must be included and
you will need to include a daytime phone number so that we can contact you
if necessary. Any materials not containing this authorization number will be
returned to you unprocessed and unopened. Send your postage-paid package
to the following address:
you will need to forward material directly to us. Please include a brief letter
explaining what is enclosed and why you are sending it to us. The agent you
speak with will give you an authorization number that must be included and
you will need to include a daytime phone number so that we can contact you
if necessary. Any materials not containing this authorization number will be
returned to you unprocessed and unopened. Send your postage-paid package
to the following address:
Eidos, Inc. Customer Services
RMA# (state your authorization number here)
651 Brannan Street, Suite 400
San Francisco, CA 94107
RMA# (state your authorization number here)
651 Brannan Street, Suite 400
San Francisco, CA 94107
You are responsible for postage of your game to our service center.
Ford Oval and nameplates are registered trademarks owned and licensed by Ford Motor Company. www.ford.com
Shelby® and GT-500® are registered trademarks and/or intellectual property of Carroll Shelby and Carroll Shelby
Licensing, Inc. and are used by Empire Interactive Europe Ltd. under license. Empire is a registered trademark
of Empire Interactive Europe in the UK, Europe, and/or other countries. Developed by Razorworks. Eidos and the
Eidos logo are trademarks of Eidos Interactive Ltd. All Rights Reserved. Software platform logo (™ and ©) IEMA 2006.
The rating icon is a registered trademark of the Entertainment Software Association.
Shelby® and GT-500® are registered trademarks and/or intellectual property of Carroll Shelby and Carroll Shelby
Licensing, Inc. and are used by Empire Interactive Europe Ltd. under license. Empire is a registered trademark
of Empire Interactive Europe in the UK, Europe, and/or other countries. Developed by Razorworks. Eidos and the
Eidos logo are trademarks of Eidos Interactive Ltd. All Rights Reserved. Software platform logo (™ and ©) IEMA 2006.
The rating icon is a registered trademark of the Entertainment Software Association.
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