games-pc tomb raider-chronicles Benutzerhandbuch
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Please read the following section before calling
technical support:
technical support:
Because of the millions of different hardware
and software combinations possible with today’s
Personal Computers, you may still have to refer to
your computer manufacturer or operating system
publisher to properly configure their product to
run with this game.
and software combinations possible with today’s
Personal Computers, you may still have to refer to
your computer manufacturer or operating system
publisher to properly configure their product to
run with this game.
CONTACTING TECH SUPPORT
If you have technical questions about the game,
our Support Department is here to help. Our web
site contains up-to-date information on the most
common difficulties with our products; this
information is the same as that used by our
support agents. If you are unable to find
the information you need on our web site,
please feel free to contact us via e-mail, fax,
telephone or letter.
If you have technical questions about the game,
our Support Department is here to help. Our web
site contains up-to-date information on the most
common difficulties with our products; this
information is the same as that used by our
support agents. If you are unable to find
the information you need on our web site,
please feel free to contact us via e-mail, fax,
telephone or letter.
If you need to talk to someone immediately, call
us at (415) 547-1244. We are available to take
your calls Monday through Friday between 9:00
a.m. to 5:00 p.m., Pacific Standard Time.
If possible, be at your computer when you call.
The support representative will need specific
information about your computer and may need
you to access or change some of the files while
us at (415) 547-1244. We are available to take
your calls Monday through Friday between 9:00
a.m. to 5:00 p.m., Pacific Standard Time.
If possible, be at your computer when you call.
The support representative will need specific
information about your computer and may need
you to access or change some of the files while
you are on the telephone. If it is impossible
for you to be at your computer, be sure to have
the following information:
for you to be at your computer, be sure to have
the following information:
• A listing of your computer’s hardware and the
settings from Device Manager, including what
sound and video card your system has. (Contact
your computer manufacturer if you aren’t sure.)
sound and video card your system has. (Contact
your computer manufacturer if you aren’t sure.)
• What version of Windows
®
you are using.
• What version of DirectX
®
is currently loaded
on your computer.
• How the game is currently configured.
NOTE: Our Technical Support agents do not have
access to game hints, tips, strategies or codes.
access to game hints, tips, strategies or codes.
HOW TO REACH US:
World Wide Web:
http://www.eidosinteractive.com/support/index.html
http://www.eidosinteractive.com/support/index.html
Product Warranty Inquires: cs@eidos.com
Email: techsupp@eidos.com
Fax:
(415) 547-1201 or (415) 537-0095
Mail:
Eidos Interactive Customer Support
651 Brannan Street, 4th Floor
San Francisco, CA 94107
651 Brannan Street, 4th Floor
San Francisco, CA 94107
EIDOS INTERACTIVE TECHNICAL SUPPORT
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