TP-LINK TL-WR1043ND TL-WR1043ND(DE) Merkblatt

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Troubleshooting
Appendix 2: Configuration by WEB Management Interface
3
Click  Quick Setup in the main menu and click Next
For Windows 7/Vista 
Go to ‘Start > Settings > Control Panel’. Click ‘View 
network status and tasks > View status > Properties
’ 
and double-click ‘Internet Protocol Version 4 
(TCP/IPv4)
’. Select ‘Obtain an IP address automati-
cally
’, choose ‘Obtain DNS server address automati-
cally
’ and click ‘OK’. 
 For Windows XP/2000
Go to ‘Start > Control Panel’. Click  ‘Network and 
Internet Connections > Network Connections
’. 
Right-click ‘Local Area Connection’, select ‘Properties’ 
and then double-click ‘Internet Protocol (TCP/IP)’. 
Select ‘Obtain an IP address automatically’, choose 
Obtain DNS server address automatically’ and click 
OK’.
1
Set the IP address of your computer as ‘Automatically‘.
2
Open your browser and type http://tplinklogin.net 
in  the  address  field.  Then  type  in  the  user  name 
admin and password admin to log in.
5
Here we take connection type Dynamic IP for example. 
Choose whether to Clone MAC address. It's highly recom-
mended  to  do  this  on  the  MAIN  COMPUTER  that  was 
originally connected to your Cable Modem. Click Next.
4
Select  Auto-Detect  to  detect  the  Internet  connection 
type and click Next.
6
Configure your network name (SSID) and set a password 
for your Router to prevent outside intrusion.  Click Next to 
continue.
7
Click  Reboot to make your settings take effect.
(You can refer to our User Guide on the Resource CD to set up more functions of the router. )
How do I restore my router’s configuration to 
its factory default settings?
With  the  Router  powered  on,  press  and  hold  the  WPS/Reset 
button  on  the  rear  panel  for  approximately  8  seconds  before 
releasing it.
1)    Check to see if all the connectors are connected well, 
including  the  telephone  line  (for  your  modem), 
Ethernet cables and power adapter.
  Check  to  see  if  you  can  access  the  router’s  web 
management  page.  If  you  can,  please  follow  the 
below steps to solve the problem.  If you can’t, please 
refer to Appedix 2.
  Make  sure  that  you  are  connected  to  the  TP-LINK 
router  with  the  computer  that  was  originally  
connected to your modem, then log in to the  web-
based management page and browse to ‘Network > 
MAC  Clone
‘,  click  ‘Clone  MAC    Address‘  and  then 
click  ‘Save‘.  Reboot  the  router  and  try  to  access  the 
Internet  from  your  computer;  if  the  problem  persists, 
please go to the next step.
What can I do if I cannot access the Internet?
 3) 
  Log  on  to  the  web-based  management  page  and 
browse to ‘Network > LAN‘, change the default LAN IP 
address from 192.168.1.1 to 192.168.x.1 (x can be any 
number from 2 to 254) to avoid an IP conflict with your 
Modem, click the ‘Save‘ button. The Router will then 
reboot  and  you  may  try  to  access  the  Internet  from 
your computer. Please note that the Router can only be 
accessed using the new LAN IP address (192.168.x.1).
5)    Please feel free to contact our Technical Support if the  
problem persists.
4) 
What can I do if I forget my password?
2)   
3)   
Use the default user name and password: adminadmin.
Try to configure your router once again by following the 
instructions in the previous steps of this QIG.
Restore  the  router’s  configuration  to  its  factory  default 
settings.  If  you  don’t  know  how  to  do  that,  please  refer  to 
How  do  I  restore  my  router’s  configuration  to  its  factory 
default settings?
1)   
2)  
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Wireless On/Off
4                      3     Ethernet      2                      1
Internet
USB
On/Off
Power
WPS/Reset
4                      3     Ethernet      2                      1
Internet
USB
On/Off
Power
WPS/Reset
Technical Support
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 2650 4400
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Singapore
Tel: +65 6284 0493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
Germany / Austria 
Tel :+49 1805 875 465 (German Service)
        +49 1805 TPLINK
        +43 820 820 360
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German
fixed phone network and up to 0.42EUR/min 
from mobile phone. 
Service Time: Monday to Friday, 09:00 to 12:30 
and 13:30 to 17:30. GMT+1 or GMT+2 
(Daylight Saving Time in Germany)
* Except bank holidays in Hesse 
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7days a week
Australia/New Zealand
Tel:  AU 1300 87 5465
        NZ 0800 87 5465
E-mail: support.au@tp-link.com (Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
For more troubleshooting help, go to http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download
France
Tel:  +33 (0) 820 800 860 (French service)
Email: support.fr@tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday, 09:00 to 
18:00 *Except French Bank holidays
Tel: 0850 7244 488(Turkish Service)     
E-mail: support.tr@tp-link.com
Service time: 09:00 to 21:00 
7days a week
Turkey
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7days a week
UK
Ukraine
Tel: 0800 505 508
E-mail: support.ua@tp-link.com
Service time: Monday to Friday 
10:00 to 22:00
Toll Free: 0800 608 9799 (Portuguese 
Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Friday, 09:00 
to 20:00; Saturday, 09:00 to 15:00
Brazil
Tel: (+62) 021 6386 1936
E-mail: support.id@tp-link.com
Service time:  Monday to Friday
09:00 to 18:00
Indonesia
Tel:  +39 023 051 9020
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 
09:00 to 13:00; 14:00 to 18:00
Italy
Tel: 1300 88 875 465
E-mail: support.my@tp-link.com
Service time: 24hrs, 7days a week
Malaysia
Poland
Tel: +48 (0) 801 080 618 / +48 227 217 
563 (if calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday 09:00 to 
17:00. GMT+1 or GMT+2 
(Daylight Saving Time)
Tel: +41 (0) 848 800 998 (German Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of 
different time
Service time: Monday to Friday 09:00 to 
12:30 and 13:30 to 17:30. GMT+ 1 or 
GMT+ 2 (Daylight Saving Time)
Switzerland
Tel: 8 (499) 754 5560
        8 (800) 250 5560 (toll-free call from 
        any RF region)
E-mail: support.ru@tp-link.com
Service time: From 10:00 to 18:00 
                         (Moscow time)
*Except weekends and holidays in 
Russian Federation
Russian Federation