Technicolor - Thomson TG122N Benutzerhandbuch

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5 TROUBLESHOOTING

E-DOC-CTC-20100623-0002 v2.0

If your computer cannot find the Technicolor TG122n or the driver software does not install correctly, check the following:



Make sure the Technicolor TG122n is securely connected with the USB port. Check for any hardware problems, such as 
physical damage to the card’s connector. 



Try the Technicolor TG122n in another USB port. If this also fails, test your computer with another wireless USB adapter 
that is known to operate correctly.



Make sure your computer is using the latest BIOS, check the manual of your computer for details.



If there are other network adapters in the computer, they may be in conflict. Remove the other network adapters from the 
computer and test the wireless adapter separately.



Check for a defective computer or USB connection by trying the adapter in another computer that is known to operate 
correctly.