Whirlpool GLS3064RS01 Benutzerhandbuch

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Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking 
area, element or surface burner. Cookware should not extend 
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
See “Cookware” section.
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
Is the appliance level?
Level the appliance. See the Installation Instructions.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
use only FSP
®
 
replacement parts. FSP
®
 replacement parts will fit 
right and work right because they are made with the same 
precision used to build every new WHIRLPOOL
®
 
appliance. 
To locate FSP
®
 replacement parts in your area, call us or your 
nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center 
toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and 
service companies. Whirlpool designated service technicians 
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool 
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer eXperience 
Center toll free at 1-800-442-9991 and follow the menu prompts. 
Or visit our website at www.whirlpool.com and click on “Buy 
Accessories Online.”
Accessories List
Stainless Steel Cleaner & Polish
Order Part Number 31462
Gas Grate & Drip Pan Cleaner
Order Part Number 31617
All-Purpose Appliance Cleaner
Order Part Number 31662
In Canada
For product related questions, please call the Whirlpool 
Canada LP Customer Interaction Centre toll free: 
1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and 
service companies. Whirlpool Canada LP designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool 
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Accessories List
Stainless Steel Cleaner & Polish
Order Part Number 31462B
Gas Grate & Drip Pan Cleaner
Order Part Number 31617B
All-Purpose Appliance Cleaner
Order Part Number 31662B