High End Systems AF1000 Benutzerhandbuch

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Appendix B Warranty Information
B-1
B
Appendix B
Warranty Information
Limited Warranty
Unless otherwise stated, your product is covered by a one year parts and labor 
limited warranty. If the warranty registration form provided with this 
equipment is filled out and faxed or mailed to High End Systems, Inc., and 
received within 60 days of invoice date, the one year parts and labor limited 
warranty will be extended one additional year, for a total of two years. 
Dichroic filters and Lithopatterns™ are not guaranteed against breakage or 
scratches to coating. It is the owner's responsibility to furnish receipts or 
invoices for verification of purchase, date, and dealer or distributor. If 
purchase date cannot be provided, date of manufacture will be used to 
determine warranty period.
Returning an Item Under Warranty for Repair
It is necessary to obtain a Return Authorization Number (RA#) from your 
dealer/point of purchase BEFORE any units are returned for repair. The 
manufacturer will make the final determination as to whether or not the unit is 
covered by warranty. Lamps are covered by the lamp manufacturer's warranty.
Any Product unit or parts returned to High End Systems must be packaged in a 
suitable manner to ensure the protection of such Product unit or parts, and such 
package shall be clearly and prominently marked to indicate that the package 
contains returned Product units or parts and with a Returned Authorization 
(RA#) number. Accompany all returned Product units or parts with a written 
explanation of the alleged problem or malfunction.
Please note: Freight Damage Claims are invalid for fixtures shipped in non-
factory boxes and packing materials.
Freight
All shipping will be paid by the purchaser. Items under warranty shall have 
return shipping paid by the manufacturer only in the Continental United States. 
Under no circumstances will freight collect shipments be accepted. Prepaid 
shipping does not include rush expediting such as airfreight. Airfreight can be 
sent customer collect in the Continental United States.
REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS 
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. HIGH 
END SYSTEMS, INC. MAKES NO WARRANTIES, EXPRESSED OR 
IMPLIED, WITH RESPECT TO ANY PRODUCT, AND HIGH END 
SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY 
OR FITNESS FOR A PARTICULAR PURPOSE. HIGH END SHALL NOT 
BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL 
DAMAGE, INCLUDING LOST PROFITS, SUSTAINED OR INCURRED IN