Multi Tech Equipment MT5656ZDX Benutzerhandbuch

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Appendix C – Upgrading the Modem 
Multi-Tech Systems, Inc. MT5656ZDX User Guide 
25 
 
Appendix C – Upgrading the Modem 
Your modem is controlled by semi-permanent software, called firmware, which is stored in flash memory. 
Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it can be 
changed by either the manufacturer or the user. 
Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes by 
using the following procedures. 
 
Upgrade Overview 
The upgrade procedure consists of the following steps, which are described in greater detail in the following 
sections. 
1. 
Identify the model number and firmware version of your modem. 
2. 
Identify the current version of the firmware at the Multi-Tech Web site. If your modem already 
has the current firmware, there is no need to update it. 
3. 
Download the upgrade file for your modem. 
4. 
Extract the firmware .HEX file and the appropriate flash upgrade program from the file you 
downloaded. 
5. 
Document and clear your stored parameters. 
6. 
Upgrade the modem’s firmware using the .HEX file and the flash upgrade program. 
7. Restore your parameters. 
Step 1: Identify the Modem Firmware 
You must know the model number and firmware version of your Multi-Tech modem to know whether or not 
you should update it. 
1. 
Run your favorite terminal program. If you are using Windows 95, 98, 2000 or Windows NT, you 
can use HyperTerminal. If you are using Windows 3.1, you can use Windows Terminal. 
2. 
In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on 
your screen, be sure to type it completely, and then press ENTER. If the modem does not 
respond with OK, repeat the AT&F command. 
3.   Now type ATI3 and record your results. The firmware version should appear first in the 
response, which should look similar to the following: 
V2.300G-V90_2M_DLS 
Step 2: Identify the Current Firmware Version 
Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current 
firmware, there is no need to update it. 
1. 
Using your favorite Web browser, go to 
 
2. 
Scroll down the table to your modem model number. 
3. 
Look at the firmware version number for your modem. 
4. 
If the firmware version number matches the firmware version number found in “Step 1: Identify the 
Modem Firmware,” your modem has the current firmware version, and does not need to be 
updated. 
5.   If the firmware version number is greater than the firmware version number found in “Step 1: 
Identify the Modem Firmware,” your modem has an older firmware version.  
Continue with “Step 3: Download the Upgrade File.” 
Warning: 
The first digit of the new firmware must match the first digit of the old firmware, or the 
modem may not work properly; e.g., if your current firmware version is 4.16, replace it only with 
4.xx firmware, not 6.xx firmware.