Samsung UN65JS9000 Benutzeranleitung

Troubleshooting

Getting Support

128 Getting support through Remote Management

129 Finding the contact information for service

129 Requesting service

There Is a Problem with the Picture

130 Testing the picture

I Can't Hear the Sound Clearly

132 Testing the sound

I Can't See 3D Images Clearly

133 Testing 3D picture quality

There Is a Problem with the Broadcast

My Computer Won't Connect

The TV Won't Connect to the Internet

The Schedule Recording/Timeshift Function Isn't
Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Before Using the Recording and Timeshift Functions

139 Before using the recording and schedule recording

functions

140 Before using the timeshift function

Read Before Using 3D Mode

141 3D precautions

Supported Resolutions for 3D Modes

Supported Resolutions for UHD

145 If HDMI UHD Color is set to Off

145 If HDMI UHD Color is set to On

S Recommendation disclaimer

146 S Recommendation with voice interaction

146 S Recommendation

Read Before Using Voice, Motion, or Face Recognition

147 Precautions for voice, motion, and face recognition

148 Requirements for using voice, motion, or face recognition

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

152 Limitations on use of photo, video, and music files

153 Supported external subtitles

153 Supported internal subtitles

154 Supported image formats and resolutions

154 Supported music formats and codecs

155 Supported video codecs

Read After Installing the TV

157 Picture sizes and input signals

157 Installing an anti-theft lock

158 Read before setting up a wireless Internet connection

Read Before Connecting a Computer (Supported
Resolutions)

159 IBM

159 MAC

160 VESA DMT

Supported Resolutions for Video Signals

161 CEA-861

Read Before Using Bluetooth Devices

162 Restrictions on using Bluetooth

License

Glossary