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This section describes how to solve common problems you may have when using your 
CLIÉ handheld.
Making a backup of the data on your CLIÉ 
handheld
We recommend that you make a backup of your data in case of unexpected 
problems. Backing up your data will ensure that it can be restored again on your 
CLIÉ handheld, even if you have to perform a hard reset.
Making a backup using Memory Stick Backup
Use “Memory Stick” media and the supplied Memory Stick Backup on your 
CLIÉ handheld to back up data and applications on your CLIÉ handheld.
b
“Memory Stick” media (sold separately) is required.
For details, refer to “Backing up your CLIÉ™ handheld data and applications” in the 
“Handbook.”
Making a backup using the HotSync
®
 operation
Data on your CLIÉ handheld is backed up to your computer when the 
HotSync
®
 operation is performed. If you need to perform a hard reset, this 
would erase all user data stored on your CLIÉ handheld. However, this can be 
restored with the next HotSync
®
 operation.
Note
Some applications installed later or some data created with such applications, cannot be 
backed up using the HotSync
®
 operation. In particular, you cannot back up applications 
or data installed through beaming or “Memory Stick” media by synchronizing your 
computer with your CLIÉ handheld. Use Memory Stick Backup to make such 
backups.
Additional information