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10. TRUNK RECALLS TO OPERATOR GROUP: These are any trunk calls that recalled to the operator group.

11. INTERNAL PAGE USED: Peg count of every time internal page was accessed.

12. EXTERNAL PAGE USED: Peg count for every time external page was accessed.

13. ALL PAGE USED: Peg count of every time the all page feature was accessed. This does not include internal or

external page, only 55+

4 or PAGE 4.

B**************************** TRUNK GROUPS **************************

1 GROUP

2 OUTGOING

3 BUSY

0000 0000

800

0000 0000

801

0000 0000

GROUP: A listing of all trunk groups assigned in the system.

OUTGOING: These are the number of outgoing trunk calls made using each trunk group. Pegged every time
a member of this trunk group was used to make a valid outgoing call. A valid outgoing call is defined by the
SMDR Start Time programmed in MMC 501.

BUSY: This is the number of times each trunk group was busy when someone attempts to access it.

C****************************** INDIVIDUAL TRUNKS ***************************

1TRUNK 2TRUNK-NAME 3ATTA 4ANSD 5NOT-ANSD 6OUTGOING

7BUSY

701 0000

0000

702 0000

0000

703 0000

0000

704 0000

0000

705 0000

0000

706 0000

0000

707 0000

0000

708 0000

0000

709 0000 0000

0000

710 0000

0000

TRUNK: A listing of each trunk in the system.

TRUNK NAME: The names of each trunk as programmed in MMC 404.

ATTA: Average Time To Answer for trunks is counted in the number of seconds that ringing voltage is detect-
ed at the trunk interface and the timer stops when trunk is answered by station or device in the system. The
ATTA is the sum of all answered times divided by the answered call count.

ANSD: This is the number of times this specific trunk was answered by any station or device whether it is a
new call or a recall.

NOT-ANSD: This is the number of times this specific trunk rang the system but was not answered. These are
the same calls that would be flagged as abandoned in SMDR.

4.51