Lucent Technologies 555-661-150 Benutzerhandbuch

Issue 1

August 1998

Prior Releases: Features and Enhancements 

Page xxi

Release 6.0 Enhancements (February, 1998) 

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Voice Mail and Auto Attendant. Networked systems should have their 
own local voice mail and/or auto attendant applications as well as their own 
external alerts and Music On Hold sources. However, a single auto 
attendant can transfer calls throughout the network. It can answer only 
those calls that arrive on the PSTN facilities of the system where it is 
connected.

Although many features are available using tie trunks for network connectivity, 
PRI tandem trunks provide greatly enhanced features and faster call setup. For 
this reason, PRI is recommended over tie functionality in private networks.

0

Release 6.0 and later systems include Group Calling features that enhance group 
calling operations. 

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The system manager can control the maximum number of calls allowed in the 
primary calling group queue for calls that arrive on certain facilities often assigned 
to calling groups. When the number of the calls in queue reaches the 
programmed maximum, subsequent callers receive a busy signal.

Queue control applies to calls received on the following types of facilities:

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DID (Direct Inward Dialing)

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PRI facilities programmed for dial-plan routing

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All calls transferred from a VMI (voice messaging interface) port

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Dial-in Tie

Queue control also applies to internal calls to a calling group and calls to a calling 
group through the QCC.

Internal calls that dial 

 or 

 and are directed to a calling group administered 

as Position-Busy Backup are eligible for queue control. Calls that come in on a 
trunk assigned to the Queued Call Console (QCC) are not eligible for queue 
control if the call is directed to a calling group designated as Position-Busy 
Backup.

Remote-access calls to a calling group, coverage calls directed to a calling group, 
calls directed to calling group through QCC Position-Busy backup, and all other 
outside calls are not eligible for queue control.