Benutzerhandbuch für Samsung ITP-5021D

Samsung

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Benutzerhandbuch

Inhaltsverzeichnis

Publication Information
2
EU Declaration of Conformity (RTTE)
3
About this Guide
4
Safety Precautions
4
Contents
6
Chapter 1 Installing Your ITP- or DS-5000D Series Phone
12
Chapter 2 Setting the Working Environment for ITP-5000D Series IP Phones
21
Chapter 3 Things You Should Know
28
- Dial (Keypad) Buttons
  30
- Programmable Buttons
  30
- Volume Buttons
  31
- Redial Button
  31
- Conference Button
  31
- Transfer Button
  31
- Hold Button
  31
- Speaker Button
  31
- Navigation Buttons
  32
- LCD Panel
  33
- Scroll Button
  33
- Soft Buttons
  33
- Microphone
  34
- Phone Status Indicator
  34
Chapter 4 Basic Features
35
Chapter 5 Program Menus
69
Chapter 6 Dialling Features
83
- Speed Dialling
  83
- Redial an Outside Number
  89
- Automatic Redial/Retry
  90
- Pulse to Tone Changeover
  90
- Conference Calls
  91
Chapter 7 Call Pickup
94
- Station Call Pickup
  94
- Group Call Pickup
  95
Chapter 8 Call Forwarding
96
- Forwarding All Calls
  97
- Forward Busy
  98
- Forward No Answer
  98
- Forward Busy/No Answer
  99
- Forward DND
  99
- Forward Follow Me
  100
- Viewing and Changing Call Forward Options
  101
Chapter 9 Paging and Messaging
102
- Internal Page
  102
- External Page
  103
- All Page
  104
- Meet Me Page: MMPG
  105
- Call Park and Page
  106
- Rejoining a Page
  107
- Setting a Message Waiting Indication
  108
- Replying to Message Waiting Indications
  109
- Cancelling Messages
  111
- Programmed Messages
  111
Chapter 10 Special Features
114
- Do Not Disturb
  114
- Muting Your Phone
  116
- Background Music
  116
- Alarm Features
  117
- Using the Door Phone
  121
- Executive/Secretary Hot Line
  122
- Group Listening
  123
- Locking and Unlocking Your Phone
  124
- Off-Hook Voice Announcements
  125
- In Group/Out Of Group
  127
- Call Duration Timer
  128
- Ring Preference
  130
Chapter 11 Caller Identification (CLIP)
131
Appendix: Additional Information
135
- System Feature Codes
  135
- Programmed Messages
  136
- Entering Characters on the LCD Panel
  137

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139
Language:

English

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Benutzerhandbuch

Inhaltsverzeichnis

iDCS 500 Release 2 -User Instructions Section
1
Table of Contents
1
Part 1. Enhanced Display Programming
2
ITP-5012L User Guide
28
- Table of Contents
  29
- About This Book
  31
- Things You Should Know
  32
  - User Orientation
    32
  - Speakerphone
    32
  - Terminal Status Indicator
    32
  - Select Buttons
    32
  - Volume Controls
    32
  - Screen Button
    33
  - Conference Button
    33
  - Transfer Button
    33
  - Hold Button
    33
  - Speaker Button
    33
  - Scroll Button Assembly
    33
  - Navigation Button
    33
  - Feature Access Codes
    34
  - System Tones
    34
  - ITP-5012L Keyset Diagram
    35
  - Assembling Your Keyset
    35
- ITP-5012L Setup
  36
- Outside Calls
  39
- Intercom Calls
  41
- Call Processing
  42
  - System Hold
    42
  - Exclusive Hold
    42
  - Remote Hold
    42
  - Hold Recall
    43
  - Consultation Hold
    43
  - Retrieving Calls Held at Another Station
    43
- Transferring Calls
  43
  - Transfer with Camp-On
    43
  - Transfer to Voice Mail
    44
  - Call Waiting
    44
  - Conference Calls
    44
  - Conference Splitting
    44
  - Forwarding Calls
    44
  - Call Forward Options
    45
  - Station Call Pickup
    45
  - Group Call Pickup
    45
  - My Group Pickup
    45
  - Privacy Release
    45
- Dialing Features
  46
  - Speed Dialing
    46
  - Last Number Redial
    48
  - Manual Retry with Redial
    48
  - Save Number with Redial
    48
  - Automatic Redial/Retry
    48
  - Pulse to Tone Changeover
    48
  - Memo Redialing
    48
  - Programming Personal Speed Dial Numbers
    47
  - One Touch Speed Dialing
    47
  - Directory Dialing
    47
- Paging and Messaging
  49
  - Making an Internal Page
    49
  - Making an External Page
    49
  - All Page
    49
  - Meet Me Page
    49
  - Call Park and Page
    49
  - Setting a Message Indication
    50
  - Canceling Messages
    50
  - Returning Messages
    50
  - Programmed Messages
    50
- Convenience Features
  51
  - Do Not Disturb
    51
  - One Time DND
    51
  - Mute
    51
  - Background Music
    51
  - Establish Call Pickup
    51
  - Appointment Reminder/Alarm Reminder
    51
  - Answering the Door Phone
    52
  - Calling the Door Phone/Room Monitor
    53
  - Executive/Secretary Hot Line
    53
  - Group Listening
    54
  - Account Codes
    54
  - Locking your Keyset
    54
  - Manual Signalling
    54
  - Off-Hook Voice Announce
    54
  - OHVA Block
    55
  - OHVA Reject
    55
  - In Group/Out of Group
    55
- Customizing Your Keyset
  55
  - AME Password
    55
  - Auto Camp-On
    55
  - Select Ring Tone
    56
  - Change Your Passcode
    56
  - Set Answer Mode (Intercom)
    56
  - Set Answer Mode (CO)
    56
  - Automatic Hold
    56
  - Headset Operation
    57
  - Hot Keypad
    57
  - Key Confirmation Tone
    57
  - Rejoining a Page
    57
  - Ring Preference
    57
  - Auto Answer CO Calls
    58
  - Display Speed Dial Name
    58
  - Caller ID Review All
    58
  - Secure OHVA
    58
- Display Features
  59
  - Directory Information
    59
  - Call Log
    59
  - Dial By Name
    59
  - Call Progress Displays
    59
  - Display Number Dialed
    60
  - Call Duration Timer
    60
  - Auto Timer
    60
  - Timer Function
    60
  - Viewing Message Indications
    60
  - Personal Speed Dial Names
    60
  - Station Names
    60
  - Managing Key Assignments
    60
  - LCR with Clear
    61
  - Backspace with LCR
    61
  - Text Messaging
    61
- Caller ID
  62
- Application Program Menus
  63
  - PhoneBook
    63
  - E-Diary
    63
    - 1. Wake Up Call
      63
    - 2. Alarm
      63
    - 3. Daily Planner
      64
    - 4. Memo Pad
      64
    - 5. Calculator
      64
    - 6. World Time
      64
    - 7. D-Day Plus
      64
    - 8. Unit Convert
      64
  - Message
    64
    - 1. Received
      64
    - 2. Sent
      64
    - 3. Draft
      64
  - Volume
    64
  - Call Forward
    65
  - Configuration
    65
    - 1. Password
      65
    - 2. Lock
      65
    - 3. Answering Mode
      65
    - 4. Boss Answering
      65
    - 5. Language
      65
    - 6. CID Display
      65
    - 7. Absent Message
      65
    - 8. Internal Call
      65
    - 9. Dial Mode
      65
    - 0. Station On/Off
      65
  - My Phone
    66
    - 1. Select Background
      66
    - 2. My Name
      66
    - 3. Network Info
      66
    - 4. Status Info
      66
    - 5. Enblock Timeout
      66
  - Status Screen of the LCD Panel
    66
- SVMi-8/SVMi-16E Section
  67
  - SVMi-8/SVMi-16 Telephone Keypad Interface
    68
  - Accessing Your Mailbox
    67
  - Getting Started
    69
  - Listen to Your Messages
    69
  - Subscriber Services Menu
    69
  - 1/3 Listening to Old or New Messages
    69
  - 11/33 Group New or Old Messages
    70
  - 2 Record and Send a Message
    70
    - Setting Message Attributes
      70
    - Scheduling Future Delivery
      70
  - 4 Access Manager
    70
  - 5 Personal Greetings
    71
  - 6 Mailbox Administration
    72
  - 9 Message Broadcast
    73
  - # Personal Services
    74
  - Personal Administration Settings
    74
  - Keyset User Features
    75
    - Message Waiting Lights
      75
    - Answer Machine Emulation
      75
    - AME Password
      75
    - Call Record
      75
  - Shortcuts
    76
    - Calling
      76
    - Being Called
      76
    - Direct Messaging
      76
    - Self Memo
      76
  - Interactive Displays
    76
    - Viewing Mailbox Contents
      76
- Personal Speed Dial Numbers
  76
ITP-5021D User Guide
78
- Table of Contents
  79
- About This Book
  81
- Things You Should Know
  82
  - User Orientation
    82
  - Call Indications
    82
  - Speakerphone
    82
  - Volume Controls
    82
  - Terminal Status Indicator
    82
  - Conference Button
    83
  - Transfer Button
    83
  - Hold Button
    83
  - Speaker Button
    83
  - Navigation Button
    83
  - Feature Access Code
    83
  - System Tones
    84
  - ITP-5021D Keyset Diagram
    84
- Assembling Your Keyset
  85
- ITP-5021D Setup
  85
- Outside Calls
  89
  - Making an Outside Call
    89
  - Answering an Outside Call
    89
  - Universal Answer
    89
  - Recall Dial Tone
    89
  - Sending a Flash
    89
  - Busy Line Queuing with Callback
    89
  - Canceling Callback
    89
- Intercom Calls
  90
  - Calling Other Stations
    90
  - Answering Intercom Calls
    90
  - Voice Announce Mode
    90
  - Auto Answer Mode
    90
  - Busy Station Callback
    90
  - Busy Station Camp-On
    90
  - Calling Your System Operator
    91
- Call Processing
  91
  - System Hold
    91
  - Exclusive Hold
    91
  - Remote Hold
    91
  - Hold Recall
    91
  - Consulation Hold
    92
  - Retrieving Calls Held at Another Station
    92
  - Transferring Calls
    92
  - Transfer with Camp-On
    92
  - Transfer to Voice Mail
    92
  - Call Waiting
    92
  - Conference Calls
    93
  - Forwarding Calls
    93
  - Forwarding All Calls
    93
  - Forward Busy
    93
  - Forward No Answer
    93
  - Forward Busy/No Answer
    94
  - Forward Follow Me
    94
  - Forward DND
    94
  - Call Forward Options
    94
  - Station Call Pickup
    94
  - Group Call Pickup
    94
  - My Group Pickup
    94
  - Privacy Release
    95
- Dialing Features
  95
  - Speed Dialing
    95
  - Programming Personal Speed Dial Numbers
    95
  - One Touch Speed Dialing
    96
  - Last Number Redial
    96
  - Manual Retry with Redial
    96
  - Save Number with Redial
    96
  - Chain Dialing
    96
  - Automatic Redial/Retry
    96
  - Pulse to Tone Changeover
    97
  - Memo Redialing
    97
- Paging and Messaging
  97
  - Making an Internal Page
    97
  - Making an External Page
    97
  - All Page
    97
  - Meet Me Page
    98
  - Call Park and Page
    98
  - Setting a Message Indication
    98
  - Canceling Messages
    98
  - Returning Messages
    98
  - Programmed Messages
    99
- Convenience Features
  99
  - Do Not Disturb
    99
  - One Time DND
    99
  - Mute
    99
  - Background Music
    99
  - Established Call Pickup
    100
  - Appointment Reminder/Alarm Clock
    100
  - Answering the Door Phone
    100
  - Calling the Door Phone/Room Monitor
    100
  - Executive/Secretary Hot Line
    100
  - Group Listening
    101
  - Account Codes
    101
  - Locking Your Keyset
    101
  - Manual Signalling
    101
  - Off-Hook Voice Announce
    101
  - OHVA Block
    102
  - OHVA Reject
    102
  - In Group/Out of Group
    102
- Customizing Your Keyset
  102
  - AME Password
    102
  - Auto Camp-On
    102
  - Select Ring Tone
    102
  - Change Your Passcode
    102
  - Set Answer Mode (Intercom)
    103
  - Set Answer Mode (CO)
    103
  - Automatic Hold
    103
  - Headset Operation
    103
  - Hot Keypad
    103
  - Key Confirmation Tone
    103
  - Rejoining a Page
    103
  - Ring Preference
    103
  - Auto Answer CO Calls
    104
  - Display Speed Dial Name
    104
  - Caller ID Review All
    104
  - Secure OHVA
    104
  - Enblock Dialing
    104
- Display Features
  105
  - Interactive Display Keys
    105
  - Directory Information
    105
  - Call Log
    105
  - Dial By Name
    105
  - Call Progress Displays
    106
  - Display Number Dialed
    106
  - Call Duration Timer
    106
  - Auto Timer
    106
  - Timer Function
    106
  - Viewing Message Indications
    106
  - Alarm Reminder Messages
    106
  - Personal Speed Dial Names
    107
  - Station Names
    107
  - Managing Key Assignments
    107
  - LCR with Clear
    107
  - Backspace with LCR
    107
  - Text Messaging
    108
- Caller ID
  109
  - What is Caller ID?
    109
  - What is ANI?
    109
  - What is CLI?
    109
  - Selecting Your Caller ID Display
    109
  - Viewing the Next Caller ID Call
    110
  - Saving the Caller ID Number
    110
  - Redialing a Saved Caller ID Number
    110
  - Storing a Caller ID Number
    110
  - Inquire Caller ID Park/Hold Info
    110
  - Reviewing Past Caller ID Calls
    110
- Special Application Menu
  111
  - Menu Options
    111
    - 1. Outgoing Call Log
      111
    - 2. Incoming Call Log
      111
    - 3. Speed Dial
      112
    - 4. Directory Dial
      112
    - 5. Forward Set
      112
    - 6. Alarm Reminder
      112
- SVMi-8/SVMi-16E Section
  113
  - SVMi-8/SVMi-16E Telephone Keypad Interface
    114
    - Accessing Your Mailbox
      113
    - Getting Started
      115
    - Listen to Your Messages
      115
    - Subscriber Services Menu
      115
    - 1/3 Listening to Old or New Messages
      115
    - 11/33 Group New or Old Messages
      116
    - 2 Record and Send a Message
      116
      - Setting Message Attributes
        116
      - Scheduling Future Delivery
        116
    - 4 Access Manager
      116
    - 5 Personal Greetings
      117
    - 6 Mailbox Administration
      118
    - 9 Message Broadcast
      119
    - # Personal Services
      120
    - Personal Administration Settings
      120
    - Keyset User Features
      121
      - Message Waiting Lights
        121
      - Answer Machine Emulation
        121
      - AME Password
        121
      - Call Record
        121
    - Shortcuts
      122
      - Calling
        122
      - Being Called
        122
      - Direct Messaging
        122
      - Self Memo
        122
    - Interactive Displays
      122
      - Viewing Mailbox Contents
        122
- Personal Speed Dial Numbers
  122
iDCS Keyset User Guide
124
- Table of Contents
  124
- About This Book
  126
- Things You Should Know
  127
  - User Orientation
    127
  - Call Indications
    127
  - Speakerphone
    127
  - Volume Controls
    127
  - Terminal Status Indicator
    127
  - Feature Access Codes
    128
  - System Tones
    128
  - iDCS 28D Keyset Diagram
    128
  - iDCS 18D Keyset Diagram
    129
  - iDCS 8D Keyset Diagram
    129
  - iDCS 64B AOM
    130
  - iDCS 14B Strip
    130
  - Keyset Daughter Modules
    131
  - iDCS KDB-Digital Line Interface (FKDBD)
    131
  - Untitled
    131
  - iDCS KDB-Full Duplex (FKDBF)
    131
- Assembling You Keyset
  131
- Adding an iDCS 14 Button Key Strip
  132
- Adding a Keyset Daughterboard Module
  132
- Outside Calls
  133
  - Making an Outside Call
    133
  - Answering an Outside Call
    133
  - Universal Answer
    133
  - Recall Dial Tone
    133
  - Sending a Flash
    133
  - Busy Line Queuing with Callback
    133
  - Canceling Callback
    133
- Intercom Calls
  134
  - Calling Other Stations
    134
  - Answering Intercom Calls
    134
  - Voice Announce Mode
    134
  - Auto Answer Mode
    134
  - Busy Station Callback
    134
  - Busy Station Camp-On
    134
  - Calling Your System Operator
    135
- Call Processing
  135
  - System Hold
    135
  - Exclusive Hold
    135
  - Remote Hold
    135
  - Hold Recall
    135
  - Consultation Hold
    136
  - Retrieving Calls Held at Another Station
    136
  - Transferring Calls
    136
  - Transfer with Camp-On
    136
  - Transfer to Voice Mail
    136
  - Call Waiting
    136
  - Conference Calls
    137
  - Forwarding Calls
    137
  - Forward All Calls
    137
  - Forward Busy
    137
  - Forward No Answer
    137
  - Forward Busy/No Answer
    138
  - Forward Follow Me
    138
  - Forward DND
    138
  - Call Forwarding Options
    138
  - Station Call Pickup
    138
  - Group Call Pickup
    138
  - My Group Pickup
    138
  - Privacy Release
    139
- Dialing Features
  139
  - Speed Dialing
    139
  - Programming Personal Speed Dial Numbers
    139
  - One Touch Speed Dialing
    140
  - Last Number Redial
    140
  - Manual Retry with Redial
    140
  - Save Number with Redial
    140
  - Chain Dialing
    140
  - Automatic Redial/Retry
    140
  - Pulse to Tone Changeover
    141
  - Memo Redialing
    141
- Paging and Messaging
  141
  - Making an Internal Page
    141
  - Making an External Page
    141
  - All Page
    141
  - Meet Me Page
    142
  - Call Park and Page
    142
  - Setting a Message Indication
    142
  - Canceling Messages
    142
  - Returning Messages
    142
  - Programmed Messages
    143
- Convenience Features
  143
  - Do Not Disturb
    143
  - One Time DND
    143
  - Mute
    143
  - Background Music
    143
  - Established Call Pickup
    144
  - Appointment Reminder/Alarm Clock
    144
  - Answering the Door Phone
    144
  - Calling the Door Phone/Room Monitor
    144
  - Executive/Secretary Hot Line
    144
  - Group Listening
    145
  - Account Codes
    145
  - Locking Your Keyset
    145
  - Manual Signalling
    145
  - Off-Hook Voice Announce
    145
  - OHVA Block
    146
  - OHVA Reject
    146
  - In Group/Out of Group
    146
- Customizing Your Keyset
  146
  - AME Password
    146
  - Auto Camp-On
    146
  - Select Ring Tone
    146
  - Change Your Passcode
    146
  - Set Answer Mode (Intercom)
    147
  - Set Answer Mode (CO)
    147
  - Automatic Hold
    147
  - Headset Operation
    147
  - Hot Keypad
    147
  - Key Confirmation Tone
    147
  - Rejoining a Page
    147
  - Ring Preference
    147
  - Auto Answer CO Calls
    148
  - Display Speed Dial Name
    148
  - Caller ID Review All
    148
  - Secure OHVA
    148
- Display Features
  148
  - Interactive Display Keys
    148
  - Directory Information
    148
  - Call Log
    149
  - Dial By Name
    149
  - Call Progress Displays
    149
  - Display Number Dialed
    149
  - Call Duration Timer
    149
  - Auto Timer
    149
  - Timer Function
    149
  - Viewing Message Indications
    150
  - Alarm Reminder Messages
    150
  - Personal Speed Dial Names
    150
  - Station Names
    150
  - Managing Key Assignments
    151
  - LCR with Clear
    151
  - Backspace with LCR
    151
  - Text Messaging
    151
- Caller ID
  152
  - What is Caller ID?
    152
  - What is ANI?
    153
  - What is CLI?
    153
  - Selecting Your Caller ID Display
    153
  - Viewing the Next Caller ID Call
    153
  - Saving the Caller ID Number
    153
  - Redialing a Saved Caller ID Number
    153
  - Storing a Caller ID Number
    153
  - Inquire Caller ID Park/Hold Info
    154
  - Reviewing Past Caller ID Calls
    154
- iDCS 64 Button Module
  155
  - With Keyset
    155
- SVMi-8/SVMi-16E Section
  155
  - SVMi-8/SVMi-16E Telephone Keypad Interface
    156
  - Accessing Your Mailbox
    157
  - Getting Started
    157
  - Listen to Your Messages
    157
  - Subscriber Services Menu
    157
  - 1/3 Listening to Old or New Messages
    158
  - 11/33 Group New or Old Messages
    158
  - 2 Record and Send a Message
    158
    - Setting Message Attributes
      159
    - Scheduling Future Delivery
      159
  - 4 Access Manager
    159
  - 5 Personal Greetings
    160
  - 6 Mailbox Administration
    161
  - 9 Message Broadcast
    162
  - # Personal Services
    162
  - Personal Administration Settings
    163
  - Keyset User Features
    163
    - Message Waiting Lights
      163
    - Answer Machine Emulation
      163
    - AME Password
      164
    - Call Record
      164
  - Shortcuts
    164
    - Calling
      164
    - Being Called
      164
    - Direct Messaging
      164
    - Self Memo
      164
  - Interactive Displays
    164
    - Viewing Mailbox Contents
      164
- Personal Speed Dial Numbers
  165
DCS Keyset User Guide
166
- Table of Contents
  167
- About This Book
  169
- Things You Should Know
  170
  - User Orientation
    170
  - Call Indications
    170
  - Speakerphone
    170
  - Volume Controls
    170
  - System Tones
    171
  - LCD 24B Keyset Layout
    171
  - LCD 12B Keyset Layout
    172
  - STD 24B Keyset Layout
    172
  - Basic 12B Keyset Layout
    173
  - 7B Keyset Layout
    173
- Outside Calls
  174
  - Making an Outside Call
    174
  - Answering an Outside Call
    174
  - Universal Answer
    174
  - Recall Dial Tone
    174
  - Sending a Flash
    174
  - Busy Line Queuing with Callback
    174
  - Cancelling Callback
    175
- Intercom Calls
  175
  - Calling Other Stations
    175
  - Answering Intercom Calls
    175
  - Voice Announce Mode
    175
  - Auto Answer Mode
    176
  - Busy Station Callback
    176
  - Busy Station Camp-On
    176
  - Calling your System Operator
    176
- Call Processing
  177
  - System Hold
    177
  - Exclusive Hold
    177
  - Remote Hold
    177
  - Hold Recall
    177
  - Consultation Hold
    177
  - Retrieving Calls Held at Another Station
    177
  - Transferring Calls
    178
  - Transfer with Camp-On
    178
  - Transfer to Voice Mail
    178
  - Call Waiting
    178
  - Conference Calls
    178
  - Forwarding Calls
    179
  - Forward All Calls
    179
  - Forward Busy
    179
  - Forward No Answer
    179
  - Forward Busy/No Answer
    179
  - Forward Follow Me
    179
  - Forward DND
    180
  - Call Forward Options
    180
  - Station Call Pickup
    180
  - Group Call Pickup
    180
  - My Group Pickup
    180
  - Privacy Release
    180
- Dialing Features
  181
  - Speed Dialing
    181
  - Programming Personal Speed Dial Numbers
    181
  - One Touch Speed Dialing
    182
  - Last Number Redial
    182
  - Manual Retry with LNR
    182
  - Save Number with Redial
    182
  - Chain Dialing
    182
  - Automatic Redial/Retry
    183
  - Pulse to Tone Changeover
    183
  - Memo Redialing
    183
- Paging and Messaging
  183
  - Making an Internal Page
    183
  - Making an External Page
    183
  - All Page
    183
  - Meet Me Page
    184
  - Call Park and Page
    184
  - Setting a Message Indication
    184
  - Canceling Messages
    184
  - Returning Messages
    185
  - Programmed Messages
    185
- Convenience Features
  185
  - Do Not Disturb
    185
  - One Time DND
    185
  - Mute
    185
  - Background Music
    185
  - Established Call Pickup
    186
  - Appointment Reminder/Alarm Clock
    186
  - Answering the Door Phone
    186
  - Calling the Door Phone/Room Monitor
    186
  - Executive/Secretary Hot Line
    186
  - Group Listening
    187
  - Account Codes
    187
  - Locking Your Keyset
    187
  - Manual Signalling
    187
  - Off-Hook Voice Announce
    187
  - OHVA Block
    188
  - OHVA Reject
    188
  - In Group/Out of Group
    188
- Customizing Your Keyset
  189
  - AME Password
    189
  - Auto Camp-On
    189
  - Select Ring Tone
    189
  - Change Your Passcode
    189
  - Set Answer Mode (Intercom)
    189
  - Set Answer Mode (CO)
    189
  - Automatic Hold
    189
  - Headset Operation
    189
  - Hot Keypad
    190
  - Key Confirmation Tone
    190
  - Rejoining a Page
    190
  - Ring Preference
    190
  - Display Speed Dial Name
    190
  - Caller ID Review All
    190
  - Secure OHVA
    190
- Display Features
  191
  - Interactive Display Keys
    191
  - Directory Information
    191
  - Call Log
    191
  - Dial By Name
    191
  - Call Progress Displays
    191
  - Display Number Dialed
    192
  - Call Duration Timer
    192
  - Auto Timer
    192
  - Timer Function
    192
  - Viewing Message Indications
    192
  - Alarm Reminder Messages
    192
  - Personal Speed Dial Names
    193
  - Station Names
    193
  - Managing Key Assignments
    193
  - LCR with Clear
    193
  - Backspace with LCR
    193
  - Text Messaging
    194
  - What is Caller ID?
    195
  - What is ANI?
    195
  - What is CLI?
    195
  - Selecting Your Caller ID Display
    195
  - Viewing the Next Caller ID Call
    196
  - Saving the Caller ID Number
    196
  - Redialing a Saved Caller ID Number
    196
  - Storing a Caller ID Number
    196
  - Inquire Caller ID Park/Hold Info
    196
  - Reviewing Past Caller ID Calls
    196
- Add-On Module
  197
  - 32 Button Module with Keyset
    197
  - 64 Button Module with Keyset
    197
- SVMi-8/SVMi-16E Section
  198
  - Accessing Your Mailbox
    198
  - SVMi-8/SVMi-16E Telephone Keypad Interface
    199
  - Getting Started
    200
  - Listen to Your Messages
    200
  - Subcriber Services Menu
    200
  - 1/3 Listening to Old or New Messages
    200
  - 11/33 Group New or Old Messages
    201
  - 2 Record and Send a Message
    201
    - Setting Message Attributes
      201
    - Scheduling Future Delivery
      201
  - 4 Access Manager
    201
  - 5 Personal Greetings
    202
  - 6 Mailbox Administration
    203
  - 9 Message Broadcast
    204
  - # Personal Services
    205
  - Personal Administration Settings
    205
  - Keyset User Features
    206
    - Message Waiting Lights
      206
    - Answer Machine Emulation
      206
    - AME Password
      206
    - Call Record
      206
  - Shortcuts
    207
    - Calling
      207
    - Being Called
      207
    - Direct Messaging
      207
    - Self Memo
      207
  - Interactive Displays
    207
    - Viewing Mailbox Contents
      207
- Personal Speed Dial Numbers
  207
Standard Telephone User Guide
209
- Table of Contents
  209
- About This Book
  210
- Things You Should Know
  211
  - User Orientation
    211
  - Hookflash
    211
  - C.O. Lines
    211
  - Distinctive Ringing
    211
  - System Tones
    211
- Outside Calls
  212
  - Making an Outside Call
    212
  - Answering an Outside Call
    212
  - Universal Answer
    212
  - Sending a Flash
    212
  - Recall Dial Tone
    212
  - Busy Line Queuing with Callback
    212
- Intercom Calls
  213
  - Calling Other Stations
    213
  - Answering Intercom Calls
    213
  - Busy Station Callback
    213
  - Busy Station Camp-On
    213
  - Calling Your System Operator
    213
- Call Processing
  214
  - Holding Calls
    214
  - Hold Recall
    214
  - Retrieving Calls on Hold at Another Station
    214
  - Consulation Hold
    214
  - Transferring Calls
    214
  - Transferring with Camp-On
    214
  - Transfer Cancel
    214
  - Transfer Recall
    214
  - Call Waiting
    215
  - Setting Up a Conference
    215
  - Forwarding Your Calls
    215
  - Forward All Calls
    215
  - Forward Busy
    215
  - Forward No Answer
    215
  - Forward No Answer/Busy
    215
  - Forward Follow Me
    216
  - Forward DND
    216
  - Station Call Pickup
    216
  - Group Call Pickup
    216
- Dialing Features
  216
  - Speed Dialing
    216
  - Programming Personal Speed Dial Numbers
    216
  - Last Number Redial
    216
  - Save Number with Redial
    216
  - Pulse to Tone Changeover
    217
- Paging and Messaging
  217
  - Making an Internal Page
    217
  - Making an External Page
    217
  - All Page
    217
  - Meet Me Page/Answer
    217
  - Call Park and Page
    217
  - Retrieving a Parked Call
    218
  - Setting a Message Indication
    218
  - Returning Messages
    218
  - Canceling a Message
    218
  - Programmed Messages
    218
- Convenience Features
  219
  - Do Not Disturb
    219
  - Answering the Door Phone
    219
  - Calling the Door Phone
    219
  - Account Codes
    219
  - In/Out of Group
    219
  - Locking Your Station
    219
  - Changing Your Station Passcode
    220
- Personal Speed Dial Numbers
  220
System Administration and Special Features Guide
222
- Table of Contents
  223
- About This Book
  224
- Special Features
  225
  - System Ring Plans
    225
  - Manual Ring Plan Change
    225
  - Temporary Ring Plan Change
    225
  - Calling the System Operator
    225
  - Operator Recalls
    225
  - Executive Barge-In
    225
  - Walking Class of Service
    226
  - In/Out of Group
    226
  - Direct Inward System Access (DISA)
    226
  - DISA Security
    226
  - Forced Account Codes
    227
    - Verified
      227
    - Not Verified
      227
  - Using Forced Account Codes
    227
  - Authorization Codes
    227
  - Using Authorization Codes
    227
  - Using the Tie Line
    227
    - Outgoing
      227
    - Incoming
      228
    - In and Out On Tie Line
      228
- Caller ID Special Features
  228
  - Abandon Call List
    228
  - CID on SMDR
    228
  - Number to Name Translation
    228
- Caller ID Special Features
  229
  - Investigate
    229
- System Administrator Programming
  230
- System Maintenance Alarms
  243
AAUCD Administration Guide
244
- Table of Contents
  244
- Overview
  245
- Auto Attendant
  246
  - Recording Greetings
    246
  - Playing Greetings
    246
  - Changing the Greeting
    246
  - Manual Ring Plan Mode Service
    246
  - Auto Ring Plan Service
    246
- Uniform Call Distribution
  247
  - Supervisor
    247
  - Alarms
    247
  - Supervisor Key
    248
    - Call
      248
    - Agent
      248
    - Admin
      249
  - Call Statistics
    250
    - Calls in Queue Now
      250
    - Abandoned Calls
      250
    - Average Ring Time
      250
    - Number of Times All Agents Busy
      250
    - Average Time in Queue
      250
    - Total Calls Received
      250
    - Longest Queue Time Today
      250
    - Longest Queue Time Now
      251
  - Agent Statistics
    251
    - Logged In
      251
    - Status
      251
    - Calls Answered
      251
    - Average Call Time
      251
    - Average Ring Time
      251
  - Call Status (CS)
    251
  - Manual Wrap-Up
    251
  - Agent Pin Numbers
    251
  - Sample UCD Report
    252

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