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Toshiba
Strata CT Digital Business Telephone Solutions

Benutzerhandbuch für Toshiba Strata CT Digital Business Telephone Solutions

Toshiba

Benutzerhandbuch (English)

Benutzerhandbuch

Inhaltsverzeichnis

ACD Group Supervisor
1
Buttons
3
Fixed Buttons
3
Flexible Buttons
4
Directory Number [DN] Buttons
5
Soft Keys
5
Feature Interaction
8
Agent Telephone Status
9
Agent Assistance
10
Logging In/Out
11
Supervisor Log In/Out
11
Agent Log In/Out
12
Agent/Queue Status
13
Call Monitoring
16
End of ACD Shift
18
New Shift
18
Night Transfer
19
Night Transfer Lock
20
Reset Queue Alarm
21
Supervisor Auto Log In
22
Transfer to ACD Group
22
Appendix C
23
Access Codes
23
Notes to Users
25
Index
31

Benutzerhandbuch

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517 KB
Seiten:

41
Language:

English

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