DISH Network 6.2 User Manual

While doing 

remote control 

procedure, the 

remote control 

stops working.

• If you don’t press 

any button 

for 20 seconds in a 

programming 

sequence, the 

remote shuts off its 

programming 

function.

Start over again.

You cannot find 

the key(s) 

shown on page 

C-1.

• The keys have two 

sides.

Turn the keys over until you find the 

correct key.

When you press 

a button on the 

remote control, 

the equipment 

doesn’t do what 

you expect.

• Maybe you didn’t 

set the remote to 

the mode for the 

equipment you 

want to control.

• Maybe you’re not 

pointing the 

remote control 

right at the TV (or 

other equipment).

• Maybe the remote 

control is missing 

batteries, maybe 

you put the 

batteries in the 

remote the wrong 

way, or maybe the 

batteries are weak 

or dead.

• Maybe you didn’t 

set up the remote 

to control the 

equipment.

• Press the correct mode button to set the 

remote to the mode for the equipment 

you want to control.

• The remote control uses IR signals to 

control all equipment except for the 

receiver (when using UHF). IR signals 

travel only 40 feet or less, and can’t go 

through walls or other solid objects. 

You must point the remote control right 

at the equipment, with no objects to 

block the signal path.

• If the batteries are missing or dead, put 

fresh AAA-size batteries in. If the 

remote has fresh batteries, check 

whether you put them in the right way. 

If you didn’t, take them out and put 

them in the right way.

• Make sure you set up the remote 

to control all the equipment you want 

to use. See Program the Remote to 

Control Your TV on page C-4 and 

Programming for Other Equipment on 

page 4.

The receiver 

does things 

even though 

you didn’t press 

any remote 

control buttons.

• UHF signals from 

a neighbor’s 

remote may be 

controlling your 

receiver.

• See Avoiding Remote Conflicts on page 

9 for instructions to correct this 

problem.

Your picture is 

snowy (or blue 

or black).

• You have 

accidentally 

changed the 

channel on your 

TV.

• Make sure your TV (and VCR, if 

connected) is tuned to the correct 

channel. Also try using the Recover 

button as described on page C-6.

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