E&J 3J01-INS-LAB-RevB13 User Manual

SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it 

will replace or repair components, at GF’s sole discretion, that are defective 

in material or workmanship under normal use and service. All warranties 

are conditioned upon the proper use of the products strictly in accordance 

with good commercial practice and applicable GF instructions and manuals, 

including proper use and maintenance. To the extent that a component is 

warranted by a third party, GF conveys all of its rights under that warranty to 

the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported to GF’s 

customer service team within the applicable warranty period and which, upon 

examination by GF or its authorized representative, prove to be a warranty 

item. This limited warranty is not transferable.
The warranted components and time period are set forth below:

Sideframes and crossbraces: . . . . . . . . . . . . . . . . . . . . . .five years

Wheels, handrims, front rigging, forks:. . . . . . . . . . . . . .one year

All other durable components not listed above:. . . . . .six months

The applicable warranty period shall commence from date of shipment to 

the original customer, unless there is an expiration date on the component in 

which case the warranty shall expire on the earlier of warranty period or the 

expiration date.
OBTAINING WARRANTY SERVICE
A GF Customer Service Representative must authorize warranty service. Please 

contact the GF Customer Service department by calling 678-291-3207, sending 

a fax request to 770-368-2386 or by e-mailing a request to cs@grahamfield.com. 

Specific directions will be provided by the Customer Service Representative. 

Failure to abide by the specific directions will result in denial of the warranty 

claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
1)  Defects, damage, or other conditions caused, in whole or in part, by 

misuse, abuse, negligence, alteration, accident, freight damage, tampering 

or failure to seek and obtain repair or replacement in a timely manner;

2)  Products which are not installed, used, or properly cleaned and maintained 

as required in the official manual for the applicable product;

3)  Products considered to be of a non-durable nature including, but not 

limited to: casters, filters, fuses, gaskets, lubricants, and charts;

4)  Accessories or parts not provided by GF;
5)  Charges by anyone for adjustments, repairs, replacement parts, installation 

or other work performed upon or in connection with such products which 

are not expressly authorized in writing, in advance, by GF;

6)  Any labor or shipping charges incurred in the replacement part installation 

or repair;

7)  Costs and expenses of regular maintenance and cleaning; and
8)  Representations and warranties made by any person or entity other than 

GF.