Lexmark S500 SERIES User Manual
Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
defective port.
R
ESTART
THE
COMPUTER
A
DD
NETWORK
PRINTERS
THROUGH
THE
E
DIT
D
EVICE
L
IST
DIALOG
If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more
information, see the Edit Device List Help:
information, see the Edit Device List Help:
1
With the Scan Center application open, choose Browse Devices from the Device pop-up menu.
2
Click
?
from the Edit Device List dialog that appears.
M
AKE
SURE
“E
NABLE
NETWORK
SCAN
TO
COMPUTER
”
IS
SELECTED
IN
THE
G
ENERAL
TAB
OF
THE
S
CAN
C
ENTER
(M
ACINTOSH
ONLY
)
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center > Preferences > General tab
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE
OTHER
SOFTWARE
PROGRAMS
THAT
ARE
NOT
BEING
USED
U
SE
A
LOWER
SCANNING
RESOLUTION
Troubleshooting
106