Apple MB376LL/A User Manual
Appendix A
Troubleshooting
139
For additional troubleshooting information, go to www.apple.com/support and search
for TS1426. If you still can’t receive email, you can call an Apple Expert (not available in
all countries). Go to www.apple.com/support/expert for information. If Apple Expert
is not available in your country, get a free GMail, Yahoo!, or AOL account and try
forwarding your mail to that account.
for TS1426. If you still can’t receive email, you can call an Apple Expert (not available in
all countries). Go to www.apple.com/support/expert for information. If Apple Expert
is not available in your country, get a free GMail, Yahoo!, or AOL account and try
forwarding your mail to that account.
Email Attachment Won’t Open
The file type may not be supported. iPod touch supports the following email
attachment file formats:
attachment file formats:
.doc
Microsoft Word
.docx
Microsoft Word (XML)
.htm
webpage
.html
webpage
.key
Keynote
.numbers
Numbers
.pages
Pages
.pdf
Preview, Adobe Acrobat
.ppt
Microsoft PowerPoint
.pptx
Microsoft PowerPoint (XML)
.rtf
Rich Text Format
.txt
text
.vcf
contact information
.xls
Microsoft Excel
.xlsx
Microsoft Excel (XML)
GAL Contacts Don’t Appear
Make sure iPod touch is joined to a Wi-Fi network that is connected to the Internet.
Check your Microsoft Exchange settings to make sure you’re on the right server. In
Settings, tap “Mail, Contacts, Calendars” and choose an account to display its settings.
Check your Microsoft Exchange settings to make sure you’re on the right server. In
Settings, tap “Mail, Contacts, Calendars” and choose an account to display its settings.
If you’re trying to search for GAL contacts in Contacts, tap Groups and tap Directories
at the bottom of the list.
at the bottom of the list.