Epson V12H321005 User Manual

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Solving Problems
Problems with the ArcSoft Application software for 
ELPDC06
Where To Get Help 
If you notice any image problems or if you suspect the document camera is broken when 
installing or using it, stop using the unit. Contact the Epson service center that is indicated in 
the User's Guide supplied with the projector you are using with the document camera.
Appendix
Problem
Solution
No image appears
Check that the USB cable is connected properly and that the 
power indicator is on.
The image is out of focus
Make sure that the document (subject of the image) is not too 
close to the camera lens.
The auto focus may not be able to focus in the following 
situations. Press the [Focus] button again.
v Subject matter has low contrast between light and dark 
areas
v Subject matter has repeated detailed patterns, such as 
horizontal stripes and checkered patterns
v Image is dark overall
v Subject matter has a bright background
Error Message
Solution
The connection to your camera 
was lost. 
Make sure that the USB cable is connected securely, and 
then click the 
 button again.
The camera is not found. The 
camera is in use by another 
program or is not connected. 
Make sure that the camera is 
connected and working 
properly, then try again.
If a webcam or device other than the unit is connected, 
disconnect it.
The camera is not found or is 
not working properly.
Please click Connect button 
and try again.
Make sure that the USB cable is connected securely, and 
then click the 
 button again.