Epson V12H321005 User Manual
17
Solving Problems
Problems with the ArcSoft Application software for
ELPDC06
ELPDC06
Where To Get Help
If you notice any image problems or if you suspect the document camera is broken when
installing or using it, stop using the unit. Contact the Epson service center that is indicated in
the User's Guide supplied with the projector you are using with the document camera.
installing or using it, stop using the unit. Contact the Epson service center that is indicated in
the User's Guide supplied with the projector you are using with the document camera.
Appendix
Problem
Solution
No image appears
Check that the USB cable is connected properly and that the
power indicator is on.
power indicator is on.
The image is out of focus
Make sure that the document (subject of the image) is not too
close to the camera lens.
The auto focus may not be able to focus in the following
situations. Press the [Focus] button again.
close to the camera lens.
The auto focus may not be able to focus in the following
situations. Press the [Focus] button again.
v Subject matter has low contrast between light and dark
areas
v Subject matter has repeated detailed patterns, such as
horizontal stripes and checkered patterns
v Image is dark overall
v Subject matter has a bright background
v Subject matter has a bright background
Error Message
Solution
The connection to your camera
was lost.
was lost.
Make sure that the USB cable is connected securely, and
then click the
button again.
The camera is not found. The
camera is in use by another
program or is not connected.
Make sure that the camera is
connected and working
properly, then try again.
camera is in use by another
program or is not connected.
Make sure that the camera is
connected and working
properly, then try again.
If a webcam or device other than the unit is connected,
disconnect it.
disconnect it.
The camera is not found or is
not working properly.
Please click Connect button
and try again.
not working properly.
Please click Connect button
and try again.
Make sure that the USB cable is connected securely, and
then click the
button again.