Samsung L100 User Manual

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Case 6            When I open the Device Manager (by clicking Start  

(Settings)  Control Panel  (Performance and Maintenance)  
System  (Hardware)  Device Manager), there are Unknown 
Devices or Other Devices entries with a yellow question 
mark(?) beside them or devices with an exclamation mark(!) 
beside them.

 

   

o 

  

Right-click on the entry with the question (?) or exclamation 
(!) mark and select “Remove”. Restart the PC and connect 
the camera again. For Windows 98SE PC, remove the 
camera driver also, restart the PC, and then reinstall the 
camera driver.

Case 7      

         

In some security programs (Norton Anti Virus, V3, etc.), the 
computer may not recognise the camera as a removable disk.

 

   

oStop the security programs and connect the camera to the 

computer. Refer to the security program instructions about 
how to temporarily disable the program.

Case 8            The camera is connected to the USB port located on the  

front of the computer.

 

   

o   When the camera is connected to the USB port located on 

the front of the computer, the computer may not   recognise 
the camera. Connect the camera to the USB port located on 
the back of  the computer.

Please check the following if the USB connection malfunctions.

Case 1           USB cable is not connected or it is not the supplied USB 

cable. 

 

   

o 

 

Connect the supplied USB cable. 

Case 2              The camera is not recognised by your PC.Sometimes, the 

camera may appear under [Unknown Devices] in Device 
Manager. 

 

   

o  

 

Install the camera driver correctly.
Turn off the camera, remove the USB cable, plug in the USB 
cable again, and then turn on the camera.

Case 3          There is an unexpected error during fi le transfer.

 

   

oTurn the camera power off and on again. Transfer the fi le 

again.

Case 4          When using the USB hub.

 

   

o   There may be a problem in connecting the camera to the 

PC through the USB hub if the PC and the hub are not 
compatible. Wherever possible, connect the camera to the 
PC directly.

Case 5         

 

Are other USB cables connected to the PC?

 

   

o   The camera may malfunction when it is connected to the 

PC at the same time as another USB cable. In this case, 
disconnect the other USB cable, and connect only one USB 
cable to the camera.