Roper E User Manual

12 

If your operating system does not boot normally after you have installed a 
interface card, try installing the new card in another open interface slot. If this 
does not work: 

1.  Turn off your computer and remove the newly installed interface card. 

2.  Turn your computer back on. If your system boots normally, there is 

probably an interrupt conflict between a previously installed expansion card 
and the interface card that you are installing. 

3.  If you need assistance resolving the interrupt conflict, contact Photometrics 

Customer Service. 

If the New Hardware Found dialog box does not appear after installing a new 
interface card to your computer and booting Windows 2000/XP: 

•  Check to make sure that the new interface card is inserted in a PCI slot 

according to your computer manufacturer’s instructions and that the 
Photometrics disc is in the host computer’s CD drive. 

•  It is possible that there is a conflict between the new interface card and a 

previously installed expansion card. With the computer’s power turned off, 
remove any previously installed expansion cards that your system does 
not need to function. (If you are unsure which cards can be safely 
removed, call Photometrics Customer Service.) Then turn your 
computer back on and boot Windows 2000/XP again. 

•  If the New Hardware Found dialog box still does not appear, contact 

Photometrics Customer Service. 

If the green LED on the back of the camera does not illuminate when the power 
switch is pressed to the ON position: 

Check to make sure that the host computer has power: 

•  If it does not, power the computer on and then switch on the 

camera. 

•  If it does, power off the computer, check all system connections 

(particularly both ends of the data cable), power the computer back on, 
and then switch on the camera again. 

•  If you are using a CoolSNAP camera with an IEEE-1394 interface, 

connect only one camera at a time to the IEEE-1394 interface card. 

•  If the camera still does not have power, contact Photometrics 

Customer Service.