Toshiba CSGU15BC18 User Manual

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D4153659A 
 
10
9. Troubleshooting 
If any trouble occurs in use, check the following first. If the trouble persists, contact your distributor or our sales 
representatives. 
 
* When user confirms the troubles, please confirms the troubles on the condition that user connected the camera 
system on the smallest composition and set 1500 byte / packet to the GVSP_SIZE (SCPSx) register for 
making cause of trouble clear. About the connection of the smallest constitution, please refer to 6.Connection. 
 
Phenomena Check 
item 
Cannot turn on power 
- Check the connection of the Camera cable. 
- Check that the LINK LED(LED2) is lighting. 
If the LINK LED(LED2) is not lighting, check the connection of 
the LAN cable. 
- Check that the Gigabit Ethernet interface board is installed and set 
up correctly. 
Shooting image is not displayed 
- Check that the LINK LED(LED2) is lighting. 
    If the LINK LED(LED2) is not lighting, check the connection of 
the LAN cable. 
- Check that the ACT LED(LED1) is lighting or blinking. 
- Check that the camera register settings are correct. 
- Check that the lens aperture is not closed. 
- Check that the Gigabit Ethernet interface board is installed and set 
up correctly. 
Frame drop occurs on shooting 
image 
- If some boards are installed in the PCI slots, remove the other 
boards. 
Shooting image remains still 
- Check that the camera is not in the random trigger mode. 
- Check that the ACT LED(LED1) is lighting or blinking. 
Cannot control camera from PC 
- Check that the LINK LED(LED2) is lighting. 
    If the LINK LED(LED2) is not lighting, check the connection of 
the LAN cable. 
- Check that the Gigabit Ethernet interface board is installed and set 
up correctly.