Concord Camera 5340z User Manual

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APPENDIX
APPENDIX
TROUBLESHOOTING
Problem
Cause
Solution
Power does not turn on
Battery is inserted in the wrong 
direction
Reload battery in the correct 
direction.
Batteries are dead
Replace or recharge batteries
The battery compartment door 
is open
Make sure the battery compartment 
door is securely closed.
The camera does not take 
pictures
The flash is charging
Wait for the flash to charge. 
Memory is full
Insert a new SD card
SD card is not formatted 
correctly 
The card may be defective, use a 
new card.
Maximum file number is 
exceeded
Turn “File No. Reset” on, then 
format the card or insert a new 
card.
Image is not recorded 
when the shutter button is 
pressed
The flash is charging
Wait for the flash to charge.
Memory is full
Insert an new SD card.
The flash doesn’t fire 
Flash is set to OFF
Set the flash to any mode except 
off.
Image is blurry or out of 
focus
The camera was moving when 
the image was captured
Hold the camera steady when 
shooting picture.
The subject was beyond the 
range within which the camera 
can focus
Turn the Macro mode on if the 
subject is within 10 cm (zoomed 
out) or 50 cm (zoom in) / don’t use 
Macro mode when shooting distant 
subjects.
Image is not displayed on 
the LCD monitor
An SD Card with non-DCIF 
images (recorded with another 
camera) is loaded
This camera cannot display non-
DCIF images.
Recorded images are not 
saved in memory
The camera was turned 
off/powered down before the 
image was stored in memory
If the Battery Low indicator appears 
on the LCD monitor, replace the 
battery immediately. 
Cannot transfer images 
to a computer after 
connecting the USB cable
USB driver is not installed
Install the USB driver before you 
connect the camera to a computer 
/ turn the camera on.