Hitachi VZ-HD4000A User Manual

U.S

.A. ONLY

NOT

 VALID

 IN

 CANADA

PO BOX 99652

TROY,  MI  48099

U.S.A Tel: 1-800-HITACHI

PTZ CAMERA

(VALID IN THE UNITED STATES AND PUERTO RICO ONLY.)

LIMITED WARRANTY TERMS AND CONDITIONS. 

Subject to the conditions and limitations set forth below, this HITACHI® HD Color Video Camera 

product (the “Product”) is warranted to be free from defects in materials and workmanship for a period 

of 1 year starting from the original date of purchase (the “Limited Warranty Period”) by the original 

purchaser (“Purchaser”). During the Limited Warranty Period, if the Product does not work properly 

due to a defect in materials or workmanship, Hitachi will, at Hitachi’s option, either: (i) repair the 

Product with new or refurbished parts, or (ii) replace the Product with a new or refurbished product with 

equal or greater features and functions as the Product. If Purchaser rejects, refuses or otherwise does not 

accept Hitachi’s repair or replacement offer, this Limited Warranty shall be void and of no further force 

or effect. This Limited Warranty extends to the Purchaser only and is not transferable. To qualify for 

coverage under this Limited Warranty, purchaser must notify Hitachi of a warranty claim during the 

Limited Warranty Period by calling 800-HITACHI and must provide a dated sales receipt for the 

Product. 

PARTS AND LABOR: There will be no charge for any replacement parts or labor required to correct a 

qualifying defect that arises during the Limited Warranty Period.  Any replacement part used to repair 

the Product may be, at Hitachi’s option, a new or refurbished part, and such replacement part will be 

warranted only for 90 days or the remainder of the original 1-year Limited Warranty Period, whichever 

is later. 

SERVICE LOCATIONS AND RETURNS: Products must be transported or shipped to a Hitachi-

designated service center (call 800-HITACHI for more information). Hitachi will not be responsible for 

any costs of transporting or shipping the Product to Hitachi-designated service center, but Hitachi will 

be responsible for the cost of return-shipping repaired or replacement Products to Purchaser. Purchaser 

must obtain pre authorization from Hitachi before shipping any Product to Hitachi for repair or 

replacement, and Purchaser must ship the Product with all shipping charges prepaid using the 

Product’s original box and packaging, including all original parts, written materials and accessories.