Hitachi DZ-HS500SW User Manual

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English
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Troubleshooting
Check to see the following before asking for a repair. If the suggested solution still cannot restore the 
DVD video camera/recorder to normal, do not attempt to repair it yourself, but consult your dealer.
Power supplies
Symptom
Cause and Correction
Reference 
page
Battery cannot be 
charged.
Is the ambient temperature too low or too high?
Charge the battery at 10 – 30ºC.
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Is the battery abnormally hot?
Remove the battery, leave it for a while to cool down, then charge it.
Is the DC power cord connected to AC adapter/charger? Unplug it.
Has the battery been unused for a long time?
Remove the battery, and then reattach it.
• If the battery does not charge after you try the above four 
procedures, it may be dead: Purchase a new battery.
Battery weakens fast.
Are you using the DVD video camera/recorder where the 
temperature is low?
A fully charged battery (DZ-BP07PW/DZ-BP14SW/DZ-BP7SW) 
may be discharged sooner than usual at low temperatures. Keep 
extra batteries on hand.
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Battery may be dead.
The performance of battery will deteriorate if it is used for an 
extended period of time or frequently: Purchase a new battery.
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The CHARGE indicator 
on AC adapter/charger 
is blinking.
Is the ambient temperature too low or too high?
Charge the battery in environment where the temperature is 10 – 30ºC.
The battery has possibly discharged excessively. Continue 
charging: After a while, the battery will be charged to the 
specified voltage, and the CHARGE indicator will light. Then the 
battery charge will be completed normally.
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Power turns off immediately 
after being turned on.
Is battery charged?
Charge it.
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When power is turned 
on, the LCD screen will 
turn on and off.
The ACCESS/PC 
indicator is blinking, 
even though nothing is 
displayed on LCD 
monitor screen.
Power goes off 
unexpectedly.
Is Power Save set to “On”?
If the powered DVD video camera/recorder is left for as long as 5 
minutes without recording or playback with “Power Save: On” 
specified, it will automatically turn off to save battery power. To 
restart recording in this case, set the power switch to “OFF” and 
then set it to “HDD”, “DVD” or “SD”. You can also specify “Power 
Save: Off” to stop automatic power off.
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Is the DVD video camera/recorder set to the sleep/restart status? 
If 30 minutes or more has elapsed with the DVD video camera/
recorder in the sleep/restart status, it will automatically turn off. 
Set the power switch to “OFF”, and then power the DVD video 
camera/recorder again.
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