Sprint Nextel DVP 203 User Manual

Chapter 2:

Chapter 2: Installation Checklist

Installation Checklist

Issue 1.6

Issue 1.6 Installation

Checklist

Installation Checklist

Installation Checklist –

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Welcome to

Sprint Digital

Voice

Voice Mail &

Automated

Attendant

for Your Phone

System

Sprint

Digital Voice Automated Attendant:

•

Answers incoming calls with a recorded main greeting (also called an
Instruction Menu). It typically begins with the phrase Thank you for calling

Thank you for calling

XYZ

XYZ company

company

company followed by a list of dialing options. If this default greeting is

too generic, the Instruction Greeting can be customized at any time.

•

Lets outside callers press digits on their touchtone phone to process their
own call. Dialing option can be customized to aid callers with such options
as For sales, press 1. For customer service, press 2. For Joe, press 3

For sales, press 1. For customer service, press 2. For Joe, press 3

For sales, press 1. For customer service, press 2. For Joe, press 3.,

., etc. Or,

the default selection of dialing options can be used.

Sprint Digital Voice:

•

Lets an Automated Attendant caller leave a recorded message for an
extension if the extension is busy, does not answer, or is in Do Not Disturb
mode. Or, the caller can return to the Automated Attendant Instruction
Menu.

•

Provides a Subscriber Mailbox for each extension user. This Subscriber
Mailbox holds the recorded messages, lets the extension users record and
send messages to each other, plus more.

•

Retains any customized programming in the event of a power failure.

About This Guide

This guide explains how to get Sprint Digital Voice up and running with the
Protegé

3x8, CTX, MTX, LTX or XTX phone system. Once the setup procedure

is completed:

•

each phone system extension will have a Subscriber Mailbox, and

•

the Automated Attendant will answer calls using the default main greeting
and dialing options.

To customize Sprint Digital Voice, refer to the System Administrator’s Guide

System Administrator’s Guide

System Administrator’s Guide.

Other Guides With Sprint Digital Voice

•

User’s Guide
This guide explains Sprint Digital Voice’s subscriber mailbox features and
how to use them. It is for extension users. (Subscriber mailboxes are
referred to as Voice Mailboxes in the User’s Guide.)

•

System Administrator’s Guide

This document is a detailed explanation of Sprint Digital Voice’s
programmable features. These features customize the Subscriber Mailboxes,
the Automated Attendant and the system-wide features of Sprint Digital
Voice. In addition, the appendices at the end of this guide contain menu
trees for quick reference to programming and using the system. This guide
is intended for the installer and/or the person who maintains the voice mail
on a daily basis.