Lucent Technologies 101-1620-005 User Manual
Introducing Octel Unified Messenger
101-1620-005
1-7
Voice server
The voice server is a Windows NT-based system that is the integral link
between the LAN and the telephone network. It performs the following
functions:
between the LAN and the telephone network. It performs the following
functions:
n
Answers PBX-forwarded telephone calls.
n
Plays personalized greetings.
n
Records messages.
n
Sends compressed message files to subscriber mailboxes for
storage.
storage.
n
Retrieves stored messages for playback through the telephone or
through multimedia.
through multimedia.
n
Provides the capability for TTS conversion of e-mail messages.
n
Detects incoming faxes and forwards them to third-party fax
servers.
servers.
Multilingual
text-to-speech
text-to-speech
The voice server includes a speech synthesis device that allows
subscribers to hear their e-mail messages over the telephone. This feature
is also used for name confirmation when a recorded name is not available.
subscribers to hear their e-mail messages over the telephone. This feature
is also used for name confirmation when a recorded name is not available.
Organizations that receive e-mail in more than one language can enable a
multilingual TTS. This identifies the language of the e-mail message and
reads the message in that language.
multilingual TTS. This identifies the language of the e-mail message and
reads the message in that language.
The following languages are available:
n
English
n
French
n
German
n
Spanish
n
Dutch
n
Italian
n
Russian
Tracing server
The tracing server is a separate system that records operational
information about activity in the voice mail domain. Events, for example,
port activity, are stored in an operation history database. An administrator
information about activity in the voice mail domain. Events, for example,
port activity, are stored in an operation history database. An administrator