Toshiba BDX2400KU User Manual

37

If you experience any of the following difficulties while using this unit, check the list below before consulting 

your nearest TOSHIBA dealer.

No reaction to the remote control.

Incorrect  or  no  audio  /  video  signal 

on  the  amplifier/display  device  via 

HDMI

TM

 cable.

No video signal on the display device.

No  high-definition  video  signal  on  

the TV.

Cannot connect to the network.

No audio signal from the loudspeakers 

of the audio system.

Cannot play back a disc.

Connect the product to the power outlet.

Point the remote control at the product.

Insert the batteries correctly.

Insert new batteries in the remote control.

If the unit is connected to the unauthorized display device with an HDMI

TM 

cable, the audio/video signal may not be output.

Ensure  the  amplifier/display  devices  setting  match  the  Blu-ray  Disc™ 

player.

Turn on the TV.

Set the TV to the correct external input.

Select the correct video resolution.

Set TV System of TV correctly

Does  the  disc  contain  high-definition  video?  High-definition  video  is  not 

available when the disc does not contain it.

Does  the  TV  support  high-definition  video?  High-definition  video  is  not 

available when the TV does not support it.

Check that the LAN cable connection is properly made.

Check that the broadband router and/or modem is correctly connected.

Check the Network Connection Setting.

Turn on the audio system.

Set the audio system to the correct external input.

Increase the volume level of the audio system.

Make sure that the Blu-ray Disc™ player supports the disc.

Make sure that the Blu-ray Disc™ player supports the region code of the 

DVD or Blu-ray Disc™.

Clean the disc.